8,205,016
This is a good item to discuss with your clients in advance. Some do not want to be disturbed after a certain time and others would want a call regardless of how late it might be.
Without an agreement I would not call after 9 p.m.
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Cynthia (CJ) Sleppy
Medford, OR
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Debbie Reynolds, C21 P...
Clarksville, TN
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Michael Jacobs
Pasadena, CA
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Eric Kodner
Minnetonka, MN
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Susan McLaughlin
Red Bank, NJ
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Paul S. Henderson, REA...
Tacoma, WA
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Noah Seidenberg
Evanston, IL
2,234,865
I would make a phone call up until eight or nine that night. After that I would send an email and follow up in the morning.
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Cynthia (CJ) Sleppy
Medford, OR
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Debbie Reynolds, C21 P...
Clarksville, TN
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Michael Jacobs
Pasadena, CA
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Paul S. Henderson, REA...
Tacoma, WA
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Noah Seidenberg
Evanston, IL
36,645
Debbie - I think this issue needs to be addressed when the listing is taken. I can think of clients who don't want to be contacted at certain times for religious reasons. If your client places restrictions on contact times, I would certainly memorialize it in the listing agreement. Other than that, email works 24/7. Have you had an experience with sellers placing a restriction on when they may be contacted? Nobody ever lost any sleep because they received an email in the middle of the night.
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Debbie Reynolds, C21 P...
Clarksville, TN
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Michael Jacobs
Pasadena, CA
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Robert Kennedy
Zephyr Cove, NV
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Noah Seidenberg
Evanston, IL
5,774,106
Debbie,
In the initial listing appointment, this question should be asked, as well as how do you like being communicated with: via email, phone, text, etc. We still do that with our clients, some are night owls and like hearing from us via phone, and some are early morning birds on the East Coast...LOL A
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Debbie Reynolds, C21 P...
Clarksville, TN
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Michael Jacobs
Pasadena, CA
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Paul S. Henderson, REA...
Tacoma, WA
1,266,693
I try to understand the offier terms first. In our area almost all listings get multiple offers. The seller is not too concerned with another buyer. I try to present as a package to have seller review them at an ageed date and time.
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Debbie Reynolds, C21 P...
Clarksville, TN
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Sam Shueh
San Jose, CA
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Michael Jacobs
Pasadena, CA
1,677,946
I've texted as late as 11 knowing the client was excited to know. I got a happy call back at 11:05.
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Debbie Reynolds, C21 P...
Clarksville, TN
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Michael Jacobs
Pasadena, CA
1,027,657
I think it is a mutual decision - if I get an offer late at night after I have had a very busy, exhausting day, I may wait until the next day to pass it along. Why? Because I want the chance to review it first and be ready to answer questions. I send a summary with offers, as well. And, if I have already put in a full day, haven't eaten (happens frequently) and am not at my best, I am prone to make errors.
Because, OF COURSE, those offers ONLY come in under those circumstances. Not during the day, not when I am fresh and relaxed, but at 11pm when I am just shutting down for the evening...LOL
I'm off topic but to address your specific question, it's something that is predetermined at the time I take the listing, including what hours *I* will be working, as well.
Besides, unless I want a follow up call from an excited seller after I send it over, best not to do so until the next day. LOL
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Debbie Reynolds, C21 P...
Clarksville, TN
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Michael Jacobs
Pasadena, CA
4,434,277
During listing appointment I discuss with sellers as to how late they can call me and how late I can call them .
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Debbie Reynolds, C21 P...
Clarksville, TN
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Michael Jacobs
Pasadena, CA
4,273,331
That is the beauty of texting; Midnight by text!
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Debbie Reynolds, C21 P...
Clarksville, TN
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Paul S. Henderson, REA...
Tacoma, WA
1,772,017
I would do it ASAP anytime Debbie but by Email so if the client did not see it until the morning it would not disturb them but you did your part. You never know how late people stay up reading Emails?
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Debbie Reynolds, C21 P...
Clarksville, TN
216,960
Yes have had this happened. If after 9 or 10pm (depending upon the Seller), I would send a text and let them know I have emailed an offer that came in and will speak to them in the morning about it. I would tell the Buyer's agaent that the offer will be presented in the morning, since it would be that time I would be speaking to the Seller. I also ask the Seller to call me, after 8am, when they have a chance to review the offer. I also stipulate how early one can call; particularly after getting one to many calls at 5am or shortly thereafter.
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Debbie Reynolds, C21 P...
Clarksville, TN
26,764
I will send an email to the seller and let them know about the offer and that I will contact them first thing in the morning. Many of my sellers have smart phones and will see my email immediately. Sometimes they call me, and sometimes they reply that they will talk to me in the morning.
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Debbie Reynolds, C21 P...
Clarksville, TN
4,771,041
Hi Debbie -- it depends on the client. I may send an email letting them know they can contact me either that evening or in the morning. Other times, it may wait until the morning.
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Debbie Reynolds, C21 P...
Clarksville, TN
1,756,142
During the listing contract signing, we always ask how late the seller takes calls and a note is made in the file.
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Debbie Reynolds, C21 P...
Clarksville, TN
280,599
When I receive an offer, I review carefully and complete a net sheet. I then like to call the lender whose info in on the offer. And I explain this at my listing presentation. A little due diligence the next morning can eliminate mistakes made in haste.
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Debbie Reynolds, C21 P...
Clarksville, TN
284,248
It depends on the client and we have this dicussion prior to listing. I have clients who have babies so it's not wise to distrub them after 8pm. I have another client who is up until 3am (and sleeps until noon).
I have this discussion wwith everyone.
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Debbie Reynolds, C21 P...
Clarksville, TN
1,466,257
Debbie Reynolds I would think most sellers would be excited to learn they have an offer. A discussion with the sellers before hand is a good idea.
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Debbie Reynolds, C21 P...
Clarksville, TN
921,504
If I know the current status of 'no offer' is keeping them awake, I call to give them the good news.
History will let you know if they are checking email at midnight. Then you send a 'CALL ME A HAVE GREAT NEWS."
If they have acknowledged watching Scorpion or Battle Creek, you know after 10 is ok.
Be aware, this means another 2 hours of back and forth with someone who is tired, emeshed in a situation they don't understand, making decisions they may not remember in 8 hours.
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Debbie Reynolds, C21 P...
Clarksville, TN
935,388
Agents should have asked that question when taking the listing. But if they forgot, send an email and let them know you'll call in the morning.
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Debbie Reynolds, C21 P...
Clarksville, TN
5,359,340
Debbie... I don't think there is a universal answer. Depends on the sellers. I know some that go to bed early and others who stay up till the wee hours.
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Debbie Reynolds, C21 P...
Clarksville, TN
3,627,477
9 PM for me after that I'm in bed. Otherwise I wait until the next morning at 8 AM
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Debbie Reynolds, C21 P...
Clarksville, TN
4,322,295
Debbie Reynolds most my clients are accessible even at late night. Howver, I just text them that we have the offer - email the offer and ask them when is the best time to discuss about the offer! The ball is in their court.
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Debbie Reynolds, C21 P...
Clarksville, TN
823,148
That depends on instuctions I have received from the client. I would atleast send an email before going to bed myself.
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Debbie Reynolds, C21 P...
Clarksville, TN
1,683,918
I wouldn't notify the seller anythime after 8 PM
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Debbie Reynolds, C21 P...
Clarksville, TN
750,057
I don't do business after 7p.m. thats family time.
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Debbie Reynolds, C21 P...
Clarksville, TN
1,318,374
I always ask the seller early on how late I can call if I need to get ahold of them for any reason.
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Debbie Reynolds, C21 P...
Clarksville, TN
1,770,940
I set the expectations on communication when I take the listing and it varies from seller to seller. Some prefer text, others a call or email. Depending on the situation, I've contacted clients as early as 6:30 AM and as late as 11 PM.
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Debbie Reynolds, C21 P...
Clarksville, TN
3,345,797
We use 9pm for phone contact but text or email at any hour as the Seller directs
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Debbie Reynolds, C21 P...
Clarksville, TN
2,443,346
I would think about 9 pm, unless they have contacted you later than that.
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Debbie Reynolds, C21 P...
Clarksville, TN
3,986,479
I talk with my sellers about this during any listing. That way I don't upset them for calling or not calling
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Debbie Reynolds, C21 P...
Clarksville, TN
322,629
Debbie,
I agree with the majority. I think 9:00 pm is a good cut off time, unless otherwise agreed to.
I would not text ... it would make some type of notification sound and could wake them up. I would email it and then get with them the next morning.
Good question.
1,139,869
I always call up to 9:30 at night. They would want to know. Either way I email it immediately
3,988,144
You all have given me some ideas. I never ask a seller how late I might call them if I have an offer. I WILL be adding that to my listing presentation.