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Services for Real Estate Pros |
RAINER 1,008 |
| Greta Wooden | ||
| location_on Loganville, GA — Absolute Home Source | ||
| insert_link http://www.AbsoluteHomeSource.net | ||
| web Greta's Blog | ||
With over 20 years of office experience I am no stranger to the importance of customer service and satisfaction. My vast knowledge of database development and maintenance has been instrumental in developing solutions to ensure customers receive data in a timely and concise manner.
CACI/Government Systems, Incorporated, Chantilly, Virginia
Project Control Specialist
Sole administrator of 14 Microsoft Access databases tracking personnel data, company assets loaned to employees, expense data, shipping etcMaintain monthly summary reports and graphs showing warehouse activity Key player in effort to link current provisioning, implementation, inventory and labor tracking databasesResponsible for Worldwide Field Services FTE (Full Time Equivalent) labor trackingActive participant labor forecasting for Field ServicesTrains administrative personnel in the development and use of tracking toolsProvide software support as needed Complete in-processing and exiting paperwork on division employees
Environmental Protection Systems, Inc. (EPS), Chantilly, Virginia
Administrative Assistant
Routed incoming calls, greeted visitors, distributed faxes and mailOrdered supplies, typed and filed company correspondences Provided marketing support Created the company wide marketing word processing system, standard forms and a procedure manualContributed to the design and production of marketing flyers, brochures, and handoutsPreparing reports and proposals according to RFP guidelinesManaged equipment maintenance Prepared letters, various forms, spreadsheets, reports, proposals, and specificationsSupervised the Word Processor and ReceptionistResponsible for the branch checking account Completed accounts payable invoice summaries
National Health Laboratories, Herndon, Virginia
Data Entry Operator
Responsible for the accurate data entry of medical test results Answered phones for the Microbiology department providing confidential results for medical clients
DYLOR Corporation, Chantilly, Virginia
Administrative Assistant
Greeted visiting clients, answered telephones, typed and filed Responsible for assembly of prospect mailings Performed budget data entryPurchased supplies, and tracked incoming deliveries of project related tools and equipment
National Wildlife Federation, Vienna, Virginia
Customer Service Representative Support Specialist
Responsible for handling the complaints of displeased or disgruntled customers via letter and telephone Keypunched telemarketing data (magazine subscription and merchandise orders)Trained new representatives Assisted the supervisor with correcting representative errorsSubstituted for absent administrative assistants of various departmentsMaintained customer subscription and donation information on microfiche filesAssisted the with data entry department overflowEDUCATION
Independent Studies, SQL Server applications, HTML and Web Page Development
Strayer University, Sterling, VA June 2002 - September 2004, Computer Information Systems, (BS Candidate)
CACI Performance Evaluation Program Training, May 2002
NRI Schools, Washington, DC, (Correspondence Course) September 1994 - September 1995, Computer Programming in Visual Basic and C++
GSI, 1994, Microsoft Access, Introduction and Intermediate
Shepherd College, Shepherdstown, WV, August 1985 - February 1986, Computer Programming coursework
SKILLS INVENTORY
Hardware: IBM Compatibles
Software: MSAccess, MS Office, MSMail, FrontPage, Outlook, Lotus Notes, WordPerfect, HTML,
Operating Systems: Windows, MS-DOS
Languages: Access Visual Basic, HTML
Database Systems: MSAccess
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