I'm On Hold With Charter Communications... after being hung up on twice
By Bill Kennedy, Homes For Sale Greenville SC
(Keller Williams Greenville Upstate)
Dealing with a utility company can be difficult enough, but when they have a monopoly on their utility, it can turn into a nightmare. I've dealt a lot with Charter Communications in the last ten years, but it seems that the customer service I receive is either less than satisfactory, or just appalling. I'm currently on hold with Charter as I type this. I have spoken to two account reps about changing my service, and both times I was placed on hold, and subsequently disconnected. I'm a patient person, but this has really gotten under my skin. With the high cost of EVERYTHING, I'm trying to cut back on my expenses. My promo package with Charter came to an end, and I'm trying to figure out what my options are. Unfortunately, it seems that no one wants to figure it out with me. I have just...
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