By Linda Day Harrison, theBrokerList, Chicago, IL When creating an Internet presence and building a new public website, the first thing you’ll want to do is identify a domain name as close as possible to your company or property name. Don’t bother searching in multiple locations for your potentia
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05/07/2012
By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia There are many reasons why we need to recruit. We live in a world where there are unlimited opportunities for advancement and success. So, it stands to reason that your team members come and go based on their own personal career a
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04/24/2012
By Linda Day Harrison, theBrokerList, Chicago, IL As managers and owners of property are we not supposed to deliver the best service, and keep our properties as safe and clean as possible? Is our staff learning and keeping on top of the current trends in technology and techniques? Do we empower o
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04/23/2012
By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia Currently, there are many challenges facing the property management industry. I believe the property management industry is unknowingly creating many of these challenges because they are not identifying and addressing the real pro
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04/19/2012
By Linda Day Harrison, theBrokerList, Chicago, IL Do you make decisions and move forward or do you contemplate things to the point that you become a speed bump? What is a speed bump? A speed bump is the person in an organization that stops progress and/or is afraid to make a decision out of fear
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04/18/2012
By Colin McCarthy, J.D., Robinson & Wood, San Jose, CA As everyone knows, Monty Python and the Holy Grail is the greatest movie ever made. Especially for the scene involving the Killer Rabbit of Caerbannog. In it, several of the Knights of the Round Table are cut down in a blood bath by a particu
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04/15/2012
By Linda Day Harrison, theBrokerList, Chicago, IL In the history of property ownership and property management, as far back as the Stone Age (maybe not that far back), we have always called our customers “tenants” and for some reason it just stuck like glue. We can try to shake the term, but no m
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04/13/2012
By Colin McCarthy, J.D., Robinson & Wood, San Jose, CA I once lived in house in downtown San Jose that was next to an abandoned "historic" house. The house was abandoned because it was "historic." The city had an ordinance that prevented the owner from demolishing the building and rebuilding it,
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04/11/2012
By Linda Day Harrison, theBrokerList, Chicago, IL Walk around your office and various departments. Ask folks what tasks they absolutely hate to do or what seems pointless. You will gain a ton of insight about your processes and procedures. Find out why you do that task. Make sure you dig down dee
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04/09/2012
By Colin McCarthy, J.D., Robinson & Wood, San Jose, CA I enjoyed philosophy classes in college. I enjoyed thinking about such questions, as: If a tree falls in the forest and no one hears it, does it make a sound? I enjoyed even more Bart Simpson's reply to the question: What is the sound of one
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04/06/2012