Sometimes short sales are just painful. This was one of those instances. Shortly after we listed, Bank of America sold both of my client's loans. The first to Nationstar and the second to Greentree. This caused some additional paperwork on our part, refilling out authorizations and financial documents - not that big of a deal. The problem came with the processing and negotiators assigned. We ended up going through 3 negotiators with each lender, each one less responsive than the next. At one point, I spoke to a supervisor with Nationstar and she stated that they only had one underwriter for their short sales at the time. This is a pretty poor level of staffing considering they just bought a big portfolio of loans from Bank of America. We had a buyer within 90 days, a typical marketing ...
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