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ActiveRain Member Support
Seattle, WA

If you want to go from Rainmaker down to Rainer, we have to notify the billing department to make the change.  We have no access to billing levels at the ARMS level.  Just confirm that's what you want to do and we'll forward the request to the billing department.

Mar 02, 2021 08:33 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

ActiveRain Member Support to the rescue once again. You are on your way.

Mar 03, 2021 04:12 AM
J.R. Schloemer, CRS
Kentucky Select Properties - Louisville, KY

The "up" arrow next to your profile link in the upper right corner of the page is how you upgrade your account. But since it looks like you want to downgrade, I believe teh ActiveRain Member Support answer is a better way to proceed.

I hope this helps.

Mar 02, 2021 08:36 PM
Brian England
Vacasa - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

ActiveRain Member Support has you covered, just let them know what you want to happen and they will make it happen.

Mar 03, 2021 04:21 AM
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

It looks your AR support gave you an answer.  Good luck!

Mar 03, 2021 08:09 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Looks like ARMS has this one covered.  

Mar 03, 2021 08:14 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Luck, good fortune & results will visit with you soon. Make a home for them

Mar 03, 2021 06:42 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

This is where Support hangs out, hopefully your issue will be resolved soon.

Mar 04, 2021 12:29 AM