Kathleen Daniels, Probate & Trust Specialist, Probate Real Estate  (KD Realty - 408.972.1822)

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Rainmaker
3,408,749
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

I have spare gloves, masks and they  do not enter unless they signed a PEAD... and thank me for giving me the items they forgot... or they do not see my Condo.... simple as that, Endre

p.s.: just to be clear I am present at every showing and the owners/tenants are not:)) so with that said I have control

Aug 08, 2020 10:22 PM
Rainmaker
1,053,343
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

#1 Unfortunately, it's that Listing Agent's responsibility & fault first. All showings should be supervised during COVID at occupied homes. This situation is exactly why; because there are many selfish fools out their.

I'm at every showing since April, they are grouped and 30 minutes apart and in 3 hour blocks 3-4 days per week per house...its a $^!#-ton of extra work. I make sure they are masked, I personally spray all hands, gloved or not and I watch them. They are not allowed to touch anything and no kids allowed. I wipe down the house at the end of the showings.

The gratitude and peace of mind this offers sellers is priceless and lets face it, the house is selling in 3-7 days so the showings don't last long. Longest I went in 2020 was 10 days til offers received.

#2 Buyer's agent gets reported, to their Broker & to their Board minimum. I'd also confront them.

#3 I'd also warn my office about this offender. It's a violation of up-most selfishness. 

Seems like they were caught on camera otherwise how does anyone know this happened? Proving cameras are not enforcement enough.

Aug 08, 2020 08:38 PM
Rainmaker
878,974
Doug Dawes
Keller Williams Realty - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

It is my practice to go to all showings simply because I have found there are too many agents that do not follow instructions about anything. That being said, if they showed up without masks, gloves, etc they would not be allowed in.

Aug 09, 2020 02:20 PM
Ambassador
1,740,367
Alan May
Jameson Sotheby's International Realty - Evanston, IL
There's no place like home.

As the listing agent I would have stopped them at the door, and informed them that they have to follow the protocols you (and the seller) have set up.  If they refuse to comply...  I refuse them entry.

plain and simple.  This isn't about free country, or following the masses, this is about following the rules on private property, or leaving.

Aug 09, 2020 06:28 AM
Ambassador
2,848,755
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Is there room for a shallow hole in the seller's back yard?  Asking for a friend....

Aug 08, 2020 07:23 PM
Rainer
82,211
Ken Jones
Kenneth J. Jones, Inc., REALTORS® - Springfield, NJ
Real Estate Broker/Owner

Kathleen Daniels, Probate & Trust Specialist First of all, I don't believe that masks or gloves do anything sufficiently positive to require their use.

That said, when I'm entering someone else's property who have made those specific requests, I have and will respect their wishes.

An agent who fails to follow required showing protocol, regardless of what that protocol pertains to, they should be penalized.

In the case of an occupied home, in the absence of the listing agent, the homeowner should have prevented the agent from entering; the homeowner should have been so instructed at the time of listing.

If the homeowner permitted someone to enter in violation of their own protocol, I think they're equally guilty of violating that protocol.

Aug 09, 2020 01:05 PM
Ambassador
3,211,912
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Kathleen Daniels, Probate & Trust Specialist 

You did all the right things. Put the rules in the MLS, confirm with the showing instructions, tape a note to the front door that masks are required, and have a supply of masks at the home just in case. Does this always work...nope. My seller who works from home and does leave when buyers show up...reports each agent without a mask. I, then, give them a call! 

You can lead a horse to water.....!

Aug 09, 2020 07:22 AM
Rainmaker
4,933,757
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Kathleen,

I would have been there like Endre Barath, Jr. said.  We were required to be at all showing in commercial real estate.  A

Aug 09, 2020 07:12 AM
Rainmaker
739,109
Peter Mohylsky. Beach Expert
PrimeSouth Properties - Santa Rosa Beach, FL
THE BEACH IS OPEN

Interesting question and comments here.  Not required here in Florida.

Aug 09, 2020 12:29 PM
Rainer
274,987
Caroline Gerardo
Sun West Mortgage Corporation - Newport Beach, CA
C. G. Barbeau the Loan Lady nmls 324982

Don't have a lock box. Have the house cleaned send agent and broker the bill, add $1000 for worry and time. Don't deal with this agent again. Post their name. They won't pay up. I would LOVE to see the video of agent taking a mask as they leave, cheap, mean, cowardly... 

Aug 09, 2020 08:51 AM
Rainmaker
2,888,301
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Thank you everyone for your comments. I've shared the collective opinions with my friend who is pondering his next steps.  

Aug 09, 2020 07:18 AM
Rainmaker
791,527
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I'd make sure those showing instructions are in MLS. If agents don't follow, report them. Other than that, someone needs to be present during showings to enforce instructions. No mask- no entry. You could call broker, but I doubt that they care. " Birds of a feather-flock together"

Aug 09, 2020 07:06 AM
Rainmaker
2,005,653
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

You are masked, gloved, wearing booties. Waiting for them to do the same before going on. Just wait, no argument, just making it we can not go on unless everyone is suited up and ready. Showing real estate, buying a six pack, making a stop at any business.

Limit the trips, play by the rules and we all get through this quicker, less sicker Kathleen Daniels, Probate & Trust Specialist . They do not wear the masks because you let the showing go on or don't report them. You want a sale, you don't want to make an enemy but you have to think seller or tenant who lives here. Would you want every Tom, Dick and Harry wandering through your place where you live touching this and that surface even if you are anxious to sell? 

Aug 09, 2020 06:57 AM
Rainmaker
1,918,026
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Call their Broker

Aug 09, 2020 05:29 AM
Rainer
212,643
Sharon Altier, SFR
Lawton Realty Group, Inc. - Elmhurst, IL
Your Real Estate Partner

Mark your system so this agent does not show any of your listings without you present. Inform their broker and advise you would like to be informed should that agent advise they have COVID within next 2 weeks, or whatever your comfort zone.  

However, I was showing today and fully masked (meaning clients too) and people within the building (at least 20 seen), not wearing masks.  Signs all over requiring masks, but complete ignorance.  All you can do is avoid them.

 

 

Aug 08, 2020 08:54 PM
Rainmaker
2,559,552
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Life goes on....

Aug 08, 2020 07:57 PM
Rainmaker
1,908,758
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL
www.SIBRealty.org 305-931-6931

No mask - no enter. 

Simple.

They know the rules. 

I have as Endre Barath, Jr. in my car masks, gloves, shoes covers. 

Aug 10, 2020 08:35 AM
Rainmaker
1,749,649
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Tough question Kathleen Daniels, Probate & Trust Specialist . Of course I'd be angry but is there anything one could do about it is the question? I think I'd attempt a "civil" conversation with the agent before taking any action. 

Aug 10, 2020 06:21 AM
Ambassador
4,768,072
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

I have fairly low expectations for agents, best to send someone over after the showings to make sure the doors are locked, lights are turned out, and that it is clean.

Aug 10, 2020 12:35 AM
Rainmaker
632,025
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

We have Covid waivers that have to be signed before any showings can take place. I would call the agent and ask why they didn't follow the protocol and report them to their Broker.

Aug 09, 2020 06:41 PM
Rainmaker
788,461
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

I would call the agent's broker or ask my broker to do so.

Aug 09, 2020 07:40 AM
Rainmaker
2,963,510
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I guess we no longer live in a free country, haha.  I always worry about following the masses since the m is often silent.

Aug 09, 2020 05:30 AM
Rainmaker
2,752,049
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Wow, that is absolutely horrid. Some people are so selfish and disrespectful.   There are no excuses for that person. Definitely report and confront so that hopefully it doesn't happen again and makes an example so other agents don't do.  There should be a large fine and it should be broadcast (I know you can't control that part. Then, ask how to avoid in the future. Maybe someone else (who isn't immunocompromised can be present outside to enforce.

Aug 09, 2020 04:40 AM
Rainmaker
550,746
Ernie Steele
Berkshire Hathaway HomeServices Homesale Realty - Lebanon, PA
Call me, let's get started!!! 717-273-3774

Report them to the local association

Aug 09, 2020 02:29 PM
Rainer
215,000
Don Baker
Lane Realty - Eatonton, GA

Well we tell agents when it's required, and we let them know the sellers will be watching.  So far, so good.  But IF it happened, I'd call the broker.

Aug 09, 2020 01:54 PM
Rainmaker
1,052,449
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

Not a problem whether a showing or an Open House those that know me will not attempt to bypass the guidelines and others will be advised to leave immediately. It amazes me that their COVID-19 supplies will magiclly be accessible to their party in their vehicles without a fuss. C'mon in! We are not ships passing in the night as it pertains to our livelihoods and if you're not aware by now it'll be a lonely road for you. 

Aug 09, 2020 12:14 PM
Rainmaker
1,620,466
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Like Sharon said, all you can do is avoid those people. I would call the broker because it was blatantly done. Signs, stuff provided at door - how hard can it be? Now you are going to expect that they lock the door too?

You did say seller was home? She should have stepped up & asked them to leave or put on mask.

Aug 09, 2020 06:13 AM
Rainmaker
3,647,634
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

May have to adjust and be present for showings. That is after a long discussion with the agent's sponsoring broker!

Aug 09, 2020 06:03 AM
Rainmaker
5,899,304
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

You may need to be present for showings.

Aug 09, 2020 05:36 AM
Rainer
272,522
J.R. Schloemer, CRS
Kentucky Select Properties - Louisville, KY

I think Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets summed it up the best. 

Aug 09, 2020 05:35 AM
Rainmaker
823,160
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

For a real full service agent,....not a problem. They do as Nelson described except they skip the bitchy stuff.

Expecting historically undisciplined agents to abide by the rules is not a reflection on those agents but on the one who expects different behavior.
Agents must protect those who hired them by being always present, especially in times where a client is exposed to 'special' danger.

Aug 09, 2020 04:39 AM
Ambassador
2,470,382
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Abide by the showing instructions.  If you don't like those instructions or don't wish to comply, then move on to another house.

Aug 10, 2020 07:19 AM
Ambassador
2,355,105
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Respect the showing instructions. I do  - clients mask up, glove up when requested. That is the right thing to do for occupied listings.

You can call the agent an ask why the instructions were disregarded. People are suing over this!

Aug 10, 2020 06:02 AM
Rainmaker
591,015
Tony Lewis
RE/MAX of Valencia (Hall of Fame) 30 year Valencia Resident - Valencia, CA
Summit Real Estate Santa Clarita & OC Laguna Nigel

I don't think there is much that I could or would do.  There is no use in making a federal case of it.  People are violating the rules throughout society.  It is unfortunate but unavoidable.

Aug 09, 2020 12:58 PM
Rainer
417,629
Jerry Lucas
ABC Legal Docs LLC - Colorado Springs, CO
Mobile Notary Colorado Springs, CO Notary Training

I have a motion-sensor video camera in my front window that records all visitors and deliveries. I have video evidence of who is wearing a mask and gloves.

If there is a violation of a public health order, I can report the incident and a copy of the video.

When I go out to stores or appointments, I wear my ASTM Level 2 medical mask and gloves and carry hand sanitizer.  I follow my business Infection Control Policy which is posted on my website. I completed 40 hours of online training in infection control and posted the training certificates on my website.

Failure to comply with a Colorado Public Health Order may result in a misdemeanor criminal conviction with a fine of $500 to $5,000 and/or six to eighteen months in jail.

Aug 09, 2020 09:40 AM
Rainmaker
1,453,368
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

Agree with all answers - wearing mask is mandatory today. 

Aug 10, 2020 07:18 PM