Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales)

Spam prevention
Rainmaker
817,653
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Doubt it. I would bet they have some clauses in their service contract to protect themselves.

Sep 22, 2017 07:00 AM
Rainmaker
3,756,742
Richard Weeks
Dallas, TX
REALTOR®, Broker

You can always sue.  Winning is another issue.  Is this hurricane related?

Sep 22, 2017 07:42 AM
Rainmaker
3,858,752
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

What a hassle. Sorry, this is happening to you, Gabe.  

As far as your question - Could you?  Sure.   Likelihood of a positive outcome?   Not much, I imagine.  I'm guessing there's something in your contract that protects the provider.  

Sep 22, 2017 07:36 AM
Ambassador
2,528,051
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

   You could switch to another company that is equally corrupt and inept, like CenturyLink.   My service was out for 10 days,  it came on for 2 days, now it's out again.  

Sep 22, 2017 07:19 AM
Ambassador
3,983,171
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

OH, I'm so sorry that you're having to deal with this! UGH! 

You could sue them, if it makes you feel better but, the flipping big monopolies always win - they have deeper pockets than you! 

Are you tired of working at the local Starbuck's, Gabe?!

Sep 22, 2017 09:23 AM
Rainmaker
1,806,131
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

With our local company you would be lucky to get a credit for the two weeks they did not provide service Gabe Sanders .

Sep 22, 2017 08:40 AM
Rainmaker
3,889,982
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

So sorry for your inconvenience at the hands of an almost monopoly! You just want to ring someone's neck!

Sep 22, 2017 07:45 AM
Ambassador
1,787,701
Alan May
Jameson Sotheby's International Realty - Evanston, IL
A moving experience!

Two years of no service and you're still talking to them?

You're a better man than I am, Gunga Din.

Sep 22, 2017 07:27 AM
Rainmaker
1,617,039
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I would suggest consulting with an attorney. 

Sep 22, 2017 07:20 AM
Rainmaker
1,131,197
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

There's a lawyer for every suit.

Sep 22, 2017 07:14 AM
Rainmaker
3,766,855
Nina Hollander
Coldwell Banker Realty - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Much as I'd like to say yes, Gabe... I doubt it... I'm sure there a contractual exclusion somewhere.

Sep 22, 2017 10:17 AM
Rainmaker
5,219,509
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

You could sue anyone...Is it worth the time or the $$?  A

Sep 22, 2017 08:07 AM
Rainmaker
6,210,913
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

You might need a new modem from Comcast. We needed one after losing service during a storm.

Sep 22, 2017 07:24 AM
Rainmaker
1,707,191
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Hopefully they will do something nice for you. On a lawsuit you might want to sue Mother Nature.

Sep 22, 2017 06:53 AM
Rainmaker
708,811
Richard Bazinet /MBA, CRS, ABR
West USA Realty - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

Unlilkely suing.... but maybe a credit to your account. But I can understand their situation right now...

Sep 22, 2017 06:52 AM
Ambassador
4,423,417
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Or at least a demand for a refund on time you've paid for but not received

Sep 22, 2017 06:51 AM
Rainmaker
1,998,766
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

I wish I could dump comcast !

Sep 22, 2017 11:37 AM
Rainmaker
504,988
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

That is too bad, Gabe. However, I doubt you can sue. Most of these companies have lack of service clauses in their contracts to protect them.

Sep 22, 2017 09:11 AM
Rainmaker
3,985,753
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

 Maybe a new supplier?

Sep 22, 2017 07:39 AM
Rainer
294,339
J.R. Schloemer, CRS
Kentucky Select Properties - Louisville, KY

I am sure there is some attorney that will take the case. You may even be able to get enough plaintiffs/claimants to get a class action suit against them.

Sep 22, 2017 07:30 AM
Rainmaker
4,433,283
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Good luck.

Sep 22, 2017 07:09 AM
Rainmaker
3,701,336
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Boy I would ask for money back from lost business.

Sep 26, 2017 11:44 AM
Ambassador
939,709
John Meussner
Mason-McDuffie Mortgage, Conventional Loans, Jumbo Loans, FHA, 203(k), USDA, VA, - Walnut Creek, CA
#MortgageMadeEasy Walnut Creek, CA 484-680-4852

I'd say your chances of winning damages next to nil.

They can't make you pay for services you aren't receiving, so your bill should be adjusted accordingly (and if you complain in the right way, perhaps squeeze a month or 2 of free service out of them).

 

Sorry you're dealing with such an inconvenience!

Sep 25, 2017 11:50 AM
Rainmaker
4,600,925
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

UGH, bet it is tough to continue to work without internet.   Hope you have restored service by now.

Sep 25, 2017 08:34 AM
Rainmaker
1,613,947
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

You may, but in our business, fixing damages can be tough as it is speculation regarding how much business you have lost. They are definietely beyond a force majeure period though.

Sep 24, 2017 01:08 PM
Rainmaker
1,289,786
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Comcast is a dirty word at our house, Gabe .. They are miserable to deal with. As soon as we can come up with a reasonable solution, we will ditch their service. It can't happen too soon.
Hope your situation is resolved soon ...
Gene

Sep 23, 2017 07:56 PM
Rainmaker
594,184
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

very annoying. Do you have the option of using an alternative service?

Sep 23, 2017 07:21 AM
Rainmaker
3,069,284
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Time to "ping" their CEO Gabe Sanders !

Sep 23, 2017 05:07 AM
Ambassador
4,310,074
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Gabe Sanders - you can fight the giant Gorilla - then you should! Somehow small man never win....

Sep 22, 2017 11:40 PM
Ambassador
5,074,626
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

I am sure that they have a "natural disasters" clause in your agreement, but you may be able to get them to credit you for a month of free service.

Sep 22, 2017 06:57 PM
Rainmaker
2,595,020
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

 A supervisor will do whats right. Get one involved. On suing? Sure... On winning? Who knows? Calculate the costs

Sep 22, 2017 05:33 PM
Rainmaker
796,972
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Sue Irma!

Sep 22, 2017 03:00 PM
Ambassador
3,986,387
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I believe you should check your contract and see if you have an out. That just isn't right.

Sep 22, 2017 02:52 PM
Rainmaker
1,345,213
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I doubt a lawsuit would do anything.  Your best bet would be to ask for a credit on your bill.  Some providers have done that.  Of course, being natural disaster related, there is probably a clause in the contract that they're not responsible for "acts of God."

Sep 22, 2017 02:38 PM
Rainmaker
3,277,398
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Probably not. Ask for a manager, persist, be nice and get someone with authority to help. 

Sep 22, 2017 01:05 PM
Rainmaker
1,434,027
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Gabe Sanders It would cost more to sue them than is worth the time and effort. All you can really do is sit on top of them.

I had a similar problem with FiOS. I kept calling until I found someone who was familiar with my problem and was able to walk me through it.

Sep 22, 2017 12:11 PM
Rainmaker
5,553,204
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I have Verizon... dumped comcast years ago....

Sep 22, 2017 11:57 AM
Rainmaker
2,966,434
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I do not believe their contract covers for damages.  You might get a credit on your bill but that is about all ... even then you may have to fight like hell to get even that.  I am sorry this is happening to you 

Head banging times for sure.  Hopefully they will get it resolved soon.

Sep 22, 2017 11:09 AM
Rainmaker
1,563,164
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

Mine has been in and out for about a week... a pain! 

Sep 22, 2017 09:29 AM
Rainmaker
1,123,223
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

No, they will charge you for inactive use....

You Speak Hindi? That is where you vent your frustration.....

 

Sep 22, 2017 09:16 AM
Rainmaker
4,799,256
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

OK, I 'm not suing, but it's now been two weeks with no end in sight!  

Sep 23, 2017 06:40 AM