Will Hamm, "Where There's a Will, There's a Way!" (Hamm Homes)

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Ambassador
1,447,069
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I'm having great fun receiving texts from my most senior clients: 80's  It seems more and more people are coming to terms with hating the telephone!  I think from all the cold calls and telemarketers that have annoyed them over the years!

Jan 31, 2017 11:26 AM
Rainmaker
898,058
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Whatever works. Texts are great for quick communications, favored by the younger set.

Jan 31, 2017 10:21 AM
Rainmaker
1,466,207
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Will Hamm Mostly phone calls and email correspondence. The younger people like to text more.

Jan 31, 2017 10:21 AM
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Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

It was mostly phone and email for me.  But, I've been out for 5 years so what do I know?  Times have changed.  

Jan 31, 2017 10:19 AM
Rainer
2,730
jean-marc verite
Miami, FL

Honestly, after reading the comments it's rather difficult to say which is better or worse. It's completely subjective if you think about it. They are all valid points, such as a 5 min phone call can cover what a 45 min text conversation covers. Or the other argument, to tailer to your clients interest for rapport building. It has already been studied that texting is considered a 'dialect' if you will. Since it actually takes to a degree of knowledge and technique to bond with your clients. There are plenty of courses and books available to brush up on this style of communication. Personally, I prefer texting. Mostly because there are certain points and times during the day which encumbures a proper time to communicate via telephone. My case, when I am showing properties to my clients I like to give them my undivided attention and communicate with my other clients via text message. Not only do my clients acknowledge this, but are grateful for the service provided. 

Jan 31, 2017 12:08 PM
Ambassador
1,074,421
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

However they want - I prefer not to text because I'm not on my cell phoen while I'm in the office so I'll often miss them by a few hours (funny that what's supposed to be that 'instant' means of contact often takes longest for me) ----- I prefer email or phone, too much room for miscommunication via text.  Also, not enough opportunity through text to build a relationship, which is vital in communications from start to finish

Jan 31, 2017 11:32 AM
Rainmaker
108,016
Scott Lawson
America's Home loans - Santa Rosa, Petaluma Mortgage Broker - Santa Rosa, CA
Mortgage Broker FHA, VA, refinance or purchase

100% voice...I don't text. If someone texts me, I call them right away and tell them I don't text...Your personal voice helps build the relationship over the prospect to client process...

 

Call me a fuddy duddy...

Jan 31, 2017 11:12 AM
Rainmaker
1,712,551
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

It depends on the depth of communication required but text is becoming more commonplace.

Jan 31, 2017 10:51 AM
Rainmaker
1,513,143
Raymond E. Camp
Ontario, NY

At the moment it is running 25% texting 35% email and 40% phone calls; oh and one that is face to face!

Jan 31, 2017 10:48 AM
Rainmaker
1,045,440
Dave Martin (703) 585-4687
Fairfax Realty - Fairfax, VA
Making Realty Dreams a Reality #WeWillGetYouHome

Deja Vu since I JUST poured myself the first cocktail I know I JUST saw and answered this lol

Jan 31, 2018 06:18 PM
Rainmaker
809,258
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

Mostly email. Some text and calls. I prefer to have most communication in writing.

Jan 31, 2017 03:43 PM
Rainmaker
577,750
Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

Usually via phone calls, but on occasion text or email

Jan 31, 2017 01:04 PM
Rainmaker
637,434
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

I like to give my clients a heads up with a text, telling them I've sent them an email with information. Then, if they want to talk, we talk. Usually for new clients, we talk more on the phone at the beginning.

Jan 31, 2017 12:58 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

It depends on what they want.

Jan 31, 2017 12:40 PM
Rainer
4,545
Susan Bearry
Select Properties Winghaven/Lake St. Louis - O'Fallon, MO
Specializing in west St Charles County, MO

Most greatly prefer text. My last two strongly prefer phone calls. Personally, I like the digital trail of texts and e-mails.

Jan 31, 2017 12:00 PM
Rainmaker
707,292
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

You communicate with your clients in the manner they want. For some, usually younger, text message is the way. For others, email and for older people, typically phone calls.

Jan 31, 2017 11:58 AM
Ambassador
785,441
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

A combination of both.  If  I make a phone call, I will generally follow it up with an email.  Or if very, very brief and depending on the client, I may communicate by text. But for me, I like to have all communication in some form of writing.

Jan 31, 2017 10:34 AM
Rainmaker
4,854,437
Richard Weeks
Dallas, TX
REALTOR®, Broker

I ask them their preference.

Jan 31, 2017 10:30 AM
Rainer
187,002
Raj Taj
RE/MAX - Lake Bluff, IL
Drive By Blessings!

Sometimes I need to communicate by shouting.

Feb 01, 2017 03:35 PM
Rainmaker
4,555,011
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

It depends on the client.  A couple of years ago, I had a client without a cell phone or email.  There was a lot of face-to-face communication.  It was nice and I admit I miss it at times.  

During one of our first meetings, the different meethods are discussed.   

Jan 31, 2017 04:24 PM
Rainmaker
4,137,181
John Pusa
Glendale, CA

Will Hamm It depends on the client. Nowadays people like texts.

Jan 31, 2017 12:35 PM
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Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I like dealing with adults who know how to talk on the phone.

Jan 31, 2017 12:29 PM
Rainmaker
5,096,466
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I thought I just answered this question, Will! Or was I not clear enough the first go-round? 

Jan 31, 2017 11:52 AM
Ambassador
2,417,963
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Yes. All of the above.

I communicate in whatever way works best for them.

Jan 31, 2017 11:03 AM
Rainmaker
1,598,452
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

Everyway I could reach them.

Jul 07, 2019 10:19 PM
Rainer
408,804
John Duke
Staging By John - Burlington, NC
We stage your home to show it at its best!

hmm I think I just answered this question but I prefer to use the phone most of the time

Feb 12, 2018 05:35 PM
Rainmaker
1,353,294
Joyce Marsh
Joyce Marsh Real Estate LLC - Daytona Beach, FL
Joyce Marsh Luxury Homes & Interior Designer

Whatever they prefer. 

Feb 01, 2018 03:47 PM
Rainmaker
1,280,748
Donna Foerster
HomeSmart Realty Group - Parker, CO
Metro Denver Real Estate Assistant

Mostly texting. 

Feb 03, 2017 01:24 PM
Rainmaker
7,794,520
Roy Kelley
Retired - Gaithersburg, MD

Use the mose effect ways.

Feb 02, 2017 05:30 AM
Ambassador
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Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Whatever they prefer.   Longer conversations are email, brief notices ("see you at the house in 30 minutes") are usually text.

Feb 01, 2017 06:40 PM
Rainmaker
1,498,708
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Email or phone call is the majority.  Text on rare instances.  Depends on the preference of the client.

Feb 01, 2017 03:44 PM
Rainmaker
849,841
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

All of the above.  I'm seeing a great reliance on texts and often redirect them to email or a phone call.  Texts should be quick and short...  When the paragraphs start, it's time for a different mode of communication.  At our initial meeting I do ask what their preferred mode of communication is.

Feb 01, 2017 04:48 AM
Rainer
150,416
Michael Thacker - Re/Max Real Estate Center - Louisville
Re/Max Real Estate Center - The Thacker Group - Louisville, KY
Your best friend who just happens to be a Realtor

I communicate like they want to be communicated with, and most often its been text since I have been working with a lot of first-time buyers of late.

Feb 01, 2017 02:27 AM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Will Hamm - it depends!

Jan 31, 2017 10:53 PM
Rainmaker
3,986,196
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Mostly phone calls

Jan 31, 2017 09:35 PM
Rainmaker
142,796
Diana White-Pettis
Bennett Realty Solutions - Upper Marlboro, MD
GRI, CDPE, CNE, WHC Upper Marlboro Homes for Sale

I go with whatever works for the client.  Lately text and emails have been more preferred.

Jan 31, 2017 08:41 PM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Once the relationship is established they usually like text. I have some clients that say don't email me, I never check that.

Jan 31, 2017 08:15 PM
Ambassador
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Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Hi Will Hamm! At our first meeting or phone conversation, I ask which way they prefer to communicate.  Whatever they say, I respect and that's how we communicate!  I can do all 3 very easily so, it matters not what they prefer!

Jan 31, 2017 08:04 PM
Rainmaker
5,772,353
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Will,

We ask, and we do as asked.

Jan 31, 2017 08:04 PM
Rainmaker
4,976,070
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

I also ask how they wish to communicate..most email and text.

Jan 31, 2017 07:09 PM
Ambassador
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Mostly email and phone. I will do whatever works for them. 

Jan 31, 2017 06:57 PM
Rainmaker
115,420
Jeanne Feenick
NextHome Premier - Basking Ridge, NJ
The Agent you choose REALLY does make a difference

A lot of texting going on here too -- sometimes I switch them over to email for longer conversations, but texting seems to rule the day.

Jan 31, 2017 06:33 PM
Rainer
23,821
Angelia Bynum
Maximum One Greater Atlanta Realtors - Atlanta, GA
Realtor® serving all of Atlanta

I usually go by which method my client uses more frequently.

Jan 31, 2017 06:04 PM
Rainmaker
4,272,524
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

I do what the clients wish...

Jan 31, 2017 05:20 PM
Ambassador
3,034,721
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

It depends on the seller or buyer or agent and the situation. Sometimes texts can come across the wrong way- I have seen that happen, you can't feel the tonality well in a text and things get taken out of context and misunderstandings seem to happen more in email and text than over the phone. If it is very important, I want to text to say, we need to talk. 

I don't like long winded emails but we do have custoners who do, so we take care of them. Email and texts are great for paper trails, as long as they are very clear and to the point. I see many emails that are difficult to understand and same with texts. 

 

Jan 31, 2017 05:09 PM
Rainmaker
2,776,061
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Texts unless we have an important issue...then phone call

Jan 31, 2017 04:54 PM
Rainer
25,159
Jesse Pike
Coldwell Banker - Laguna Niguel, CA
Listing Specialist Laguna Audubon Aliso Viejo

Face to face with important information. Phone calls for general things and text for minot details.

Jan 31, 2017 04:33 PM