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Andrea Swiedler, Realtor, Southern Litchfield County CT (Berkshire Hathaway HomeServices New England Properties)

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Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Your question is saying Google + page - are you sure you are not referring to your Google My Business page? Those are two different platforms even though they have now attached Google MY Business pages to Google + accounts. You would only have reviews on a google my business ( + google maps) not on a google + page. 

If you are referring to Google My Business pages:

This happens when you have duplicate pages. Some people have duplicate pages through no fault of their own while others did it years ago for SEO benefits setting up different google business pages for different keywords. This is also against their TOS.

Some people with duplicate pages stay on for years with no adverse actions and others get one of the pages terminated, like what happened to you. 

There does not seem to be a steadfast rule about which page will get shut down. THe one with the reviews is the one we of course would all want to keep. But as you can see by what happened to Ginny Gorman they will even take down your page with the reviews even when you show them the other one does not have reviews. 

Most of these situations happen from actions we all took back in the day. When they change their TOS , they expect us to drop everything to read the TOS whenever it is changed. 

One of the other main reasons google my business pages get terminated is because of duplicate addresses. If your broker or owner of the company claims and verifies their address, then you as the agent can not claim the same address. 

There are 2 kinds of suspensions. To check to see if you have the one that is easy to solve, start another listing and get it verfied. Make sure you request to be sent the postcard with the verfication code instead of a text. It takes about 2 weeks to get it. Then verfiy the account and see if that works. 

They won't tell you what rule you broke. SO dont' wast your time trying to find out from google. 

Make sure that when you enter your website URL that you use a direct website URL and not a redirect of a forwarding. So no vanity URLs. 

Make sure you are NOT using any keywords in your business name or as an extention of the name. This is what we used to do in 2010 - 2014. But now you are not allowed to do that at all and you will get suspended if they find out. There are snitches out there who like to tattle tail, don't put it past your competitors either to flag your account. 

Hope that helps. Katerina 

 

Nov 17, 2016 12:36 PM
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Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Where is Nestor & Katerina Gasset Katerina?  She will know.

Nov 16, 2016 10:23 AM
Rainmaker
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Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Unfortunately, Andrea Swiedler that happened to me over a year ago and I went to bat numerous times with Google unsuccessfully.  They actually took down my page that had many Google reviews too which I lost & they would not re-instate.  I have a business page for my primary business now, another town's real estate page & a personal page.  Rebuild what you have there now because you will be wasting time with them.  I had my web master involved too but to no avail.  

Nov 16, 2016 09:07 PM
Rainmaker
5,104,931
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Hi Andrea... I don't have a clue... I pay little attention to Google+ and pretty much only post my AR blogs to there. Sorry to hear you are going through this.

Nov 16, 2016 08:00 PM
Rainmaker
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Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Fred's right....ask Katerina.... I assure you she will have the answer....

Nov 16, 2016 07:55 PM
Rainmaker
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Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

I'm sorry this has happened to you, Andrea.  The extent of my usage of Google+ is for AR posts.  Hopefully you can get this resolved soon.  

Nov 16, 2016 08:45 PM
Rainmaker
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Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

I only use G+ to send my new blog posts to

Nov 16, 2016 07:18 PM
Rainmaker
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Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I looked quickly at answers, seems no one had such experience. I hope, it was just a mistake and you'll get your page shortly. But do share what have happened if you find out. 

Nov 16, 2016 04:04 PM
Rainmaker
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Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

sounds like a scam... did you log in through the normal channels?? or possibly were you taken over by a phishing scam? just thinking out loud, Endre

Nov 16, 2016 03:53 PM
Rainmaker
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Andrea Swiedler - was it hacked by someone? This is something that I have never heard of. Was it a profile page or business page?

Here are couple of links that may throw some light at this problem -

Google+ Profile Suspensions - Google+ Help

Top 9 reasons Google suspends local listings - Search Engine Land

I am sure you should be able to resolve it.

Nov 16, 2016 03:40 PM
Rainmaker
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Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I have heard of people having their Facebook pages suspended but not Google+. Contact them and find out what happened. We may all be doing the same thing.

Nov 16, 2016 12:38 PM
Ambassador
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Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

That REALLY is a mystery. Good luck getting in touch and getting it straightened out. Knowing you as I do I cannot imagine what might have happened!

Nov 16, 2016 12:29 PM
Rainmaker
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Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Google keeps changing their algorithms.  I hope you do find out.  Goodl luck getting a hold of them.  A

Nov 16, 2016 11:54 AM
Rainmaker
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Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

zPlease let us know what happened when you find out

Nov 16, 2016 11:49 AM
Rainmaker
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Hadn't paid attention to Google+ in a long time. 

Nov 16, 2016 10:56 AM
Rainmaker
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Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

I am very familiar with them & what possibly could you have done?

I will say that I got busted for having 2 sites with the same address which I had to change up. You can ask what is the problem by email & eventually I wrote with a supervisor that helped.  It was for our office vs my personal page. I put my name first & all was solved.

Nov 16, 2016 11:03 PM
Rainmaker
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Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

Good luck - it's at their whim - obviously I'm not a fan of G at all!

However, my advice is hire someone who will know and save yourself a lot of time and headache so you can focus on real estate!

Nov 16, 2016 10:42 PM
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Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Double check the link, it sounds like a lot of the alarmist notices that we get from phishing scams.

Nov 16, 2016 11:13 AM
Rainmaker
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Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Wow!! What in the world did you do??

Nov 16, 2016 10:49 AM
Rainmaker
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Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

What are the google reps saying you did. I can't see you violating a user policy. 

Nov 16, 2016 10:33 AM
Rainmaker
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Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

That's strange; can't imagine what happened. i have not experienced it.

 

Nov 16, 2016 10:27 AM
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Patricia Kennedy
RLAH@Properties - Washington, DC
Home in the Capital

Oh, Andrea!  Clearly you did something that frightened cows!

Nov 16, 2016 10:11 AM
Rainmaker
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William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

It is hard to say, was ther a compalint?

Nov 16, 2016 09:40 AM
Rainer
417,221
Caroline Gerardo
Licensed in 20 states - Newport Beach, CA
C. G. Barbeau the Loan Lady nmls 324982

Things you could get TOS tossed for: copyright infringement (someone complains you used their photograph without permission) hate speech (probably not the reason in your case) duplication of address or sites- more than one identity from same ISPN - landing page that secretly grabs visitor information, posting illegal substances or images (not that I'm sure) ...there are a couple 100 things they restrict.  it is still up- https://plus.google.com/+AndreaSwiedler is there more than one?

Nov 17, 2016 06:03 AM
Rainmaker
1,726,096
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Never had a G+ post pulled. Guess I'd better read their policies.

Nov 16, 2016 10:53 PM
Rainmaker
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Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Has not happened to us

Nov 16, 2016 09:23 PM
Rainmaker
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Richard Weeks
Dallas, TX
REALTOR®, Broker

Sorry I don't use that product.  Good luck.

Nov 16, 2016 09:06 PM
Rainmaker
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James Dray
Fathom Realty - Bentonville, AR

I post to it everyday and so far, knock on wood, no issues

Nov 16, 2016 08:23 PM
Rainmaker
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Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I have not checked my google page.

Nov 16, 2016 08:07 PM
Rainmaker
1,157,785
FN LN
Toronto, ON

Perhaps it was somehow hijacked or hacked and the results caused it to be offside.

Nov 16, 2016 03:45 PM
Rainmaker
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Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Andrea Swiedler 

I suggest you write a new blog see if you can add to G+ and show on Google. Anything coming from AR is not common lately....

Like it or not G+ is the only link that most of our blogs are shown. They only allot two not 100s others blogged before.

However, under MSN I find you and AR again. 

"https://plus.google.com/+AndreaSwiedler"

Litchfield plenty of links, and AR has a rating on you 3.5 out 5.....

Nov 16, 2016 01:25 PM
Rainmaker
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Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

This is the first I have heard of this...

Nov 18, 2016 04:25 AM
Rainmaker
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Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

Lots of interesting answers here and as Barbara states Nestor and Katerina seem to really nail it down for you.  Mark

Nov 17, 2016 07:52 PM
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Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Write a post to mr google and see what he says.....about this.

Nov 17, 2016 12:55 PM
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Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Oh, Andrea Swiedler, I'm so sorry you're going through this!  Do let us know the outcome.

Nov 17, 2016 12:02 PM
Rainmaker
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Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Wow, what did you do.

Nov 17, 2016 09:32 AM
Rainmaker
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Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Sorry, I have no idea why they would do that.

Nov 17, 2016 03:05 AM
Rainmaker
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Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

If you owned the URL and was redirecting to G+, you win!

If you used their URL and gave them your content, you lose!

Since you use it very little, it matters not at all.

Do not allow what matters LITTLE to take up your time, energy and thoughts. You are already over invested in this regard.

Why?  'Cause Big G can do whatever they want.

 

Nov 17, 2016 01:16 AM
Ambassador
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Andrea,  I am so sorry this happened to you.  Good Grief. I have not had it happen.  I do hope you are able to get the issue resolved soon.  

Nov 16, 2016 11:30 PM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Hasn't happened to me (yet).  I wonder why?

Nov 16, 2016 11:18 PM
Rainmaker
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Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Andrea Swiedler Google has spoken. I hope you didn't lose any sleep over this.

Nov 16, 2016 10:45 PM
Rainmaker
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Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I cannot imagine you doing anything to violate any TOS.  I have not been on there in months and months, so I am not much help but that sounds crazy to me.  I had a friend whose FB page was duplicated and when her friends started reporting the fraudulent page, HER page got suspended by mistake.  Sometimes crazy things like that do happen.  Please let us know what happens. 

Nov 16, 2016 10:26 PM
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Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Let us know what you find out Andrea.

Nov 16, 2016 10:19 PM
Rainmaker
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Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

No wonder they are floundering. What in the world could Andrea Swiedler do?

Nov 16, 2016 10:06 PM
Rainmaker
5,217,392
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Don't use it, so can't help! Sorry!

Nov 16, 2016 09:59 PM
Rainmaker
7,836,442
Roy Kelley
Retired - Gaithersburg, MD

I hope you are able to resolve this issue and blog about your experience.

Nov 16, 2016 09:42 PM