

66,409
I think the common sense route here is go case-by-case with your clients/contacts. If you know the person well enough and they use them with you, go for it. We work in a people business. If emojis will aid communication (as Annie Adjchavanich mentioned, emojis/smileys can definitely clarify tone) with someone, go for it.
I think we've talked here before about putting a period on the end of short texts and the risk of accidentally implying a more terse or negative tone than we would like. Similar concept here. Text etiquette is something that varies based upon the parties involved. Find the tone your client likes and go with it.
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Brenda Mayette
Glenville, NY
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Katerina Gasset
Provo, UT
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Ryan Huggins - Thousan...
Thousand Oaks, CA
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Annie Adjchavanich
Los Angeles, CA
2,190,694
I read the article and thought it was a bit over the top. I rarely use emojis and only if the other party has initiated them.
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Kartik Subramaniam
Rancho Cucamonga, CA
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Lyn Sims
Schaumburg, IL
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Ron and Alexandra Seigel
Carpinteria, CA
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Nina Hollander, Broker
Charlotte, NC
58,611
Mostly :) if the client and I are texting and I want them to understand my tone.
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Katina Hargrove 352-55...
Eustis, FL
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Michael Jacobs
Pasadena, CA
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Kartik Subramaniam
Rancho Cucamonga, CA
4,788,831
I saw the article but haven't read it yet.
I rarely use emojis...rarely....not never.
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Kartik Subramaniam
Rancho Cucamonga, CA
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Ron and Alexandra Seigel
Carpinteria, CA
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Nina Hollander, Broker
Charlotte, NC
2,613,734
No I don't. I don't think emojis belong in business correspondence - neither texts nor emails.
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Ryan Huggins - Thousan...
Thousand Oaks, CA
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Ron and Alexandra Seigel
Carpinteria, CA
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Nina Hollander, Broker
Charlotte, NC
1,874,898
I do with LO's but that's it. I've got the CAR emoji's downloaded but not really used them except for champagne bottle.
I think depending on your buyer/seller it might be ok.
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Katerina Gasset
Provo, UT
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Kartik Subramaniam
Rancho Cucamonga, CA
3,234,161
Sometimes I do. Not early in the process, but after I've gotten to know them a bit.
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Katerina Gasset
Provo, UT
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Kartik Subramaniam
Rancho Cucamonga, CA
5,174,971
I don't use them; however, I will check out the referenced article.
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Ron and Alexandra Seigel
Carpinteria, CA
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Nina Hollander, Broker
Charlotte, NC
1,013,938
5,554,814
2,717,363
No.
Nor did I read the article.
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Kartik Subramaniam
Rancho Cucamonga, CA
5,774,106
No. And rarely with friends, there is also a whole PC factor with them which includes skin color...We are supposed to be color blind! A
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Lyn Sims
Schaumburg, IL
1,718,342
I did read the article, I wonder what age group they are referring to. I don't use emojis in business.
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Ron and Alexandra Seigel
Carpinteria, CA
5,385,069
Hi Jeff... I actually did just read that article earlier this morning. I don't especially use emojis in business communications, unless I know a client exceedingly well and they use them with me. And if I do, it's more likely I'll use them in texts, not emails.
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Ron and Alexandra Seigel
Carpinteria, CA
1,269,043
Crazy emoji fever. Help me get rid of Z... Wall street love it.
Blocked Z local number wanting to ans call on my leads. The leads are often my listing....
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Ron and Alexandra Seigel
Carpinteria, CA
1,466,257
Jeff Dowler I do not use emojis in business communications.
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Nina Hollander, Broker
Charlotte, NC
138,887
ok I guess I am the exception. I use emoji's in a fun way.. or maybe to ease the tension if in a difficult negotiation. It does depend on the client tho.
232,119
Nope, I don't use those things, in fact I've stopped buying Pepsi because of it. It's nonsense IMO
537,054
Jeff,
My customers do send me some, I simply just use the " :) " on text.
3,417,356
1,683,918
Normally I do not use them, unless we have become good friends before-hand.
1,618,024
I do not use them at this time. I write everything out while communicating with clients.
3,074,716
878,691
Sometimes. It depends upon my relationship with the client & can help to set a tone.
4,434,277
4,273,331
4,322,295
Jeff Dowler - I still am old fashioned - and so far adopted LOL only....
Though in some answers I use '' and '
'.
2,443,346
2,234,865
I didn't read the artical...at least not yet. I do use them, but not very often.
6,763,393
I don't think I have ever texted a client, but if I did a smiley would not likely be a part of the text.
3,764,441
56,990
Depends on the relationship I have with the client!
And sometimes if I feel like what I am saying could come across as me having a negative tone, I add a smiley so they know it is not my intention-
I tend to write short statments and be very blunt and I don't want to offend anyone!
681,866
Never say never. I do in texts, depending on the relationship with the client or vendor, or co-op agent.
634,582
929,395
No and I think they should stay in the realm of friends, not in business.
2,820,193
No, I don't as they are often unprofessional, and more importantly sometimes misunderstood, esp those w/ older phones, etc.
3,083,097
I use emojis in texts, on social media and in business email depending on the relationship with the lead, buyer, client., etc.
1,713,581
5,344,387
5,281,534
2,810,604
4,546,277
5,585,039
1,657,402
Only in texts, instagram or facebook.
Also, I try to mirror my client communication, if they do not use emojis, I do not use them too.
824,029
1,545,944
I think they're trying to push their emoji package. I don't use emojis unless the client does first and then only sparingly and only the basic happy face.
3,446,856
We can add that to the dumb-ass Dumphy commercials ... No. I do not use emojis with clients.
2,871,457
Me no use this!...reminds me of child blocks with letters on it. Useful for learning the ABC's but at some point, we outgrow playing with blocks...
60,071
1,525,616
1,758,637