Richard L.  McKinney P.A., For Results that MOVE you on the Treasure Coast! (Atlantic Shores Realty Expertise)

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Rainmaker
5,368,593
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Richard,

We answer our phones except when we are on another call.  Smart phones have a neat thing, where you can silently text that you will return the call ASAP.  

We always tried to work with those who were conscientious about their work.  A

Nov 29, 2015 01:31 AM
Rainmaker
5,570,665
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

if I'm available, I'll always answer my phone....if not, I'll return the call asap....

Nov 29, 2015 02:14 AM
Rainmaker
1,361,958
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

It doesn't happen too often to me, but it does happen.  You never know what is going on in their day, so I don't worry about it.

Nov 29, 2015 01:00 PM
Rainer
318,363
Melissa Jackson
Century 21 Alliance Properties - Azle, TX
Helping You Make The Right Move

I've noticed the younger agents answer their phone less.  They may reply to a text.  I enjoy the veterans they actually talk to you.  An agent returned my call earlier, she talked for ever about her 35 years in a certain neighborhood.  I didn't mind.  Plus she apologized for not answering my call. I try to answer my phone or return back to the caller quickly. 

Nov 29, 2015 07:29 AM
Rainmaker
2,611,096
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I answer...I thank those that dont. Now, let the consumers choose who they want to go with...

Nov 29, 2015 06:13 AM
Rainmaker
4,799,356
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Unfortunately it happens much too often.

Nov 29, 2015 03:20 AM
Ambassador
2,306,818
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

It is pretty darn crazy isn't it.  Of course many of them will respond to a text immediately.  

Nov 29, 2015 02:57 AM
Rainer
69,034
Christine Gerbehy
Berkshire Hathaway Home Services Fox and Roach Northfield - Egg Harbor Township, NJ
Making waves, one home at a time...

OMG, YES!!!!  And it's the same people time and time again!  Listen, I get it, people take days off, and it's my problem that I don't.  But we use Showing Time Appointment Center.  All you have to do is give them the showing instructions, lockbox info, days that you canshow, etc. for your listing.  Any agent can call in, identify themselves and get a lockbox code immediately and show a house on the weekend, evenings, whatever.  I just think that you do your clients a disservice not returning a showing call because it's Saturday and you're off.  Maybe it's just me, it's not an option.  I don't want to miss a showing that will sell my client's home....

Nov 29, 2015 01:49 AM
Rainmaker
1,379,464
Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

If I am with clients or on it it will go to voicemail.

Yes it seems to many go to voice mail; especially when they call right back!

Nov 29, 2015 01:33 AM
Ambassador
5,216,949
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

It depends on what I am doing, never interrupt a meeting with a phone call.

Nov 29, 2015 01:29 AM
Ambassador
1,565,445
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

I answer my phone unless I'm with a client.  Even then if I'm expecting a very important call I take it. 

Nov 29, 2015 11:28 PM
Rainmaker
3,909,541
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I'd say it's 50/50 in my experience. I answer my phones unless it's after hours for me or unless I'm with a client. I also don't answer calls when on a call with another person as I find this very rude and disruptive when it's done to me. And what I really hate is when I call, get voice mail, and then get a message to saying the voice mail box is full and call back!

Nov 29, 2015 08:38 PM
Rainmaker
1,683,050
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Many agents here don't answer their phones.  If I a not with a customer, I try to answer my phone on weekends and holidays.

Nov 29, 2015 01:14 PM
Rainmaker
1,965,158
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

it doesn't usually happen to me. 

Nov 29, 2015 10:50 AM
Rainmaker
3,985,771
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

If I am not with a client, or talking on the phone already, I answer it

Nov 29, 2015 09:11 AM
Rainer
112,897
Vera Gonzalez
RE/MAX Suburban, Inc. - Sterling Heights, MI
Gonzo For Real Estate

Yes it happens. I answer mine , very rarely does it go to vm.

Nov 29, 2015 08:35 AM
Ambassador
3,722,232
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Unless I'm driving or with a client or at church or Kennedy Center, I will answer.  My voice message offers lunch if I don't get back within an hour - telemarketers excluded, of course.

Nov 29, 2015 08:09 AM
Ambassador
3,986,518
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I usually answer unless I am with a client or in church. Then I will return the call as soon as I can.

Nov 29, 2015 06:07 AM
Rainmaker
869,221
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

If I know who you are, I answer! If you are a local number, I answer! If I think you might be a telemarketer, I google your number and if you're not on the die list, I call you back. I HATE agents who think they're the freakin' Pope.

Nov 29, 2015 04:08 AM
Rainmaker
3,959,144
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Too much of a generalization.  I believe most in this business are responsive.

Two phone calls so far this morning - both telemarketers.   When I'm with clients or in a place where I can't answer, the call will go to voicemail and will be returned in a timely manner.   

Nov 30, 2015 01:40 AM
Rainmaker
1,624,272
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

You are the pro; the ones who do not answer their phones, or immediately call you back are merely holding back the process.

Nov 29, 2015 09:56 PM
Rainmaker
4,022,717
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

I answer my phone unless I am with people who get my undivided attention. In the case where I may need to take a call I explain the need in advance.

Nov 29, 2015 08:44 PM
Ambassador
2,759,387
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good Monday morning Richard. This is one of my pet peeves. When they do call back, the crisis has either come to a head or I have found a way to resolve it.

Nov 29, 2015 05:54 PM
Rainer
57,139
Jack Gerbehy
Egg Harbor Township, NJ

To many see the profession as 9-5 m-f

Nov 29, 2015 05:45 PM
Rainmaker
1,510,363
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Yes, most agents do not answer the phone and often never return your call. I created a habit: leave a VM, send a text and an email. 

Nov 29, 2015 03:22 PM
Ambassador
4,312,167
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Richard L. McKinney P.A. most likely, I will not answer the call at 7:55 AM - unless I am waiting for a call - in anticipation of offer, signing documents or getting counter offer etc. 

Nov 29, 2015 03:01 PM
Ambassador
1,771,405
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Yes there are very lazy agents out there. I always try to accommodate the calls I get.

Nov 29, 2015 11:53 AM
Ambassador
1,208,684
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

We have showing assist online here for all of our listing requests.  I would say that most agents answer half of the time, myself included.  We aren't mega agents or anything, but we aren't always available either.  

Nov 29, 2015 09:22 AM
Rainmaker
4,433,483
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I always return phone calls as ssoon as possible. 

Nov 29, 2015 06:50 AM
Ambassador
2,224,067
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I have found that a lot of agents won't answer their calls. I do answer my phone when it rings unless there's a very good reason not to answer it, and sometimes there is. 

Nov 29, 2015 04:33 AM
Rainmaker
2,472,519
Captain Wayne - Rowlett Real Estate School
Rowlett Real Estate School - Panama City, FL
Rowlett Real Estate School / Owner and Instructor

I answer the phone at all times or I have someone else tending to it.

Nov 29, 2015 02:52 AM
Rainmaker
6,370,238
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Yes, a high percentage of calls go into voice mail. They may be more likely to see your text messages or your emails.

Nov 29, 2015 02:02 AM
Rainmaker
1,157,435
FN LN
Toronto, ON

There are numerous reasons why a telephone call is not immediately answered. 

Nov 29, 2015 01:36 AM
Rainmaker
1,707,347
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I have a hard time with this. Most of my clients are out of state so if I don't recognize the number and I answer it is often a spam call. I do check VM constantly and try to call as quickly as possible.

Nov 29, 2015 01:31 AM
Rainmaker
869,241
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

For the most part agents answer their phones.

For the most part the offices of brokers are closed on weekends and I do not expect an answer.

I respect greatly those agents who ignore other agents who call on a Sunday morning. Some folks have a life. 

The issue is YOUR expectation on a Sunday morning.

Nov 29, 2015 01:27 AM
Rainmaker
860,558
Troy Erickson AZ Realtor (602) 295-6807
Good Company Real Estate - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Richard - I do find that a majority of agents do not answer their phones, and I wonder how they stay in business because they never call me back. I have resorted to sending texts, and most of the time I will receive a response back, but typically not for quite some time.

I will answer my phone, unless I know it is a sales call. If I miss a call for some reason, I will usually call them back within the half hour.

Dec 02, 2015 05:07 AM
Rainmaker
3,874,815
Richard Weeks
Dallas, TX
REALTOR®, Broker

If I am not with a client I answer my phone. If the call does go to VM I respond as quickly as possible.

Nov 29, 2015 10:48 PM