Special offer
Jon Bromby

Spam prevention
Ambassador
1,452,819
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

OMGoodness . . .   4 times!!!!!   You either have the patience of a Saint or you are desperate for business.  Either way, stop torturing yourself!

People will treat you how you allow them to treat you.  

Canceling once is possible but twice?  Next client please, line forms to the left!

Jul 09, 2015 10:40 AM
Rainmaker
7,836,134
Roy Kelley
Retired - Gaithersburg, MD

Tell them that you can not help them if the fail to meet with you at scheduled times. Simple solution.

Jul 09, 2015 07:28 AM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

That is why you get paid before showing them anything. 

$250 up front for scheduling a day of showing. 

Jul 09, 2015 05:45 AM
Rainmaker
175,614
Spirit Messingham
Tierra Antigua Realty - Tucson, AZ
Third Generation Full-Time Realtor® 520 471-6900

Once.  I make an appointment to go show and they stand me up?  That happens once and I am done.  Things happen, they come up but a responible person calls you to let you know vs allowing you to keep the appointment.  I am in a fortunate position to have enough work that I can start to be more selective.  How long do you wait?  They get 10 minutes, and if they do not show I leave and no call = I dont go back and not working with them moving forward.

Jul 09, 2015 05:20 AM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

About the third time we would have to have a serious conversation.

Jul 03, 2018 08:08 PM
Rainer
6,567
Carrie Perry
ReBroker - Irvine, CA
I am a Real Estate Agent in California.

After, the 3rd time.

Jul 10, 2015 06:19 AM
Rainmaker
979,496
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Jon - I guess I would say that finding a rental property is not a real priority for them if they have had something else more important come up 4 times. I would have a heart to heart with them and find out what is really going on. If they are serious, they need to keep their appointments, and if they are not serious, you need to move on and let them go.

Jul 09, 2015 04:01 PM
Rainmaker
1,771,867
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Very fast they get an adios. I often turn down rentals as I just do not have time.

Jul 09, 2015 02:04 PM
Ambassador
2,161,048
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

There are always reasons why someone has to cancel.  However, it it happens more than once, I do not schedule anything until they are at my office at the agreed upon time.  Having said that, I don't normally show rentals but it applies to tardy home buyers just as well.

Jul 09, 2015 10:57 AM
Rainer
231,224
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

Use your gut , but, i would give up pretty early. certainly no more than 3.

Jul 09, 2015 08:46 AM
Rainer
216,904
Sharon Altier
Coldwell Banker Realty - Elmhurst, IL
Luxury Property Specialist, CSC, SFR

On to the next client.  Stop sending reports.  If they ask why, you can tell them you are in the business to make money and clearly they do not respect your time, since they continually cancel. While they may give you some notice, you did change your schedule to accomodate the showing.  They are probably trying to get free info; thinking they will get better rate if they don't go thru you. 

Jul 09, 2015 07:30 AM
Rainmaker
400,356
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

I'd stop sending properties and move on to someone who understands this is a business.

Jul 09, 2015 06:42 AM
Rainmaker
634,482
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

Two strikes and I would issue a warning that I won't schedule again without a deposit.

Jul 09, 2015 06:35 AM
Rainmaker
443,220
Cindy Davis
SD Home Source Realty - San Diego, CA

once or twice and I'm done!

Jul 09, 2015 06:34 AM
Rainmaker
1,466,207
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Jon Bromby It's pretty obvious they aren't serious about renting a property. Spend your time on something else more productive.

Jul 09, 2015 06:08 AM
Rainmaker
699,277
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

I don't do rentals but if I did they could cancel once.  After the second cancel I would no longer send anything.  Nothing to say, just don't send anything.

Jul 09, 2015 06:03 AM
Ambassador
6,393,404
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Charge a retainer, $1000 is a good incentive to prioritize your day.

 

Jul 09, 2015 05:50 AM
Rainmaker
1,513,143
Raymond E. Camp
Ontario, NY

I believe it is three strikes and you're out on rentals.

Jul 09, 2015 05:38 AM