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I believe in providing people with the correct information. What they do with it is entirely up to them.
Michelle E Davis
It depends on the client. I just told a seller, today, that she is wrong. I flat out told her that. Some clients I will get to see the light by reasoning with them and using case scenarios. There are some that won't see things correctly no matter what and I prefer to be blount with them.
Absolutely I do and I make my case very clear, remember THEY hired the professional!
Michelle E Davis
Yes. It is not a problem to tell that someone is wrong, it is the way how you have this conversation.
I never tell them they are wrong, I highly advise and recommend certain things. We kind of have to do what they want and all we can do is advice and hope they see us as a professional.
Michelle E Davis
Yes, I speak my mind and share my experience.
I consider myself an advisor. If I see something that is "wrong", I tell them so and why. If they keep going down that path, and it doesn't influence me and my real estate license, so be it. Sometimes we need to have them sign something that says we have advised them and they will hold us harmless. But at that stage, it might be better to tell them you can't work with them--knowing they are WRONG.
It depends on what my relationship with the client is. If we have a good one, and are working as a team, then yes. If I think it will fall on deaf ears, I keep it to myself.
Depending on what the topic is, and maybe, but very tactfully.
Always. It all depends upon what the error is, but I would be thorough in my explanation of process or situation.
I think honesty is best policy but I can be wrong too and admit my mistakes .
Tough call. I guess a real sales person just like a politician can tell them something without them realizing they've just been told they're wrong.
I don't say they are wrong. I educate them on what they don't know
I will always give my client advice. However, they will always have the decision making power.
I do let them know. I like to use stroies of prior expericences to show how they could make a better choice. In the end though, as a Realtor, we are there to take care of our clients. We can only offer guidance and advice. We hope they trust in our experience and knowledge.
When you go to the doctor for advice, do you tell them what advice they should be giving?
It depends on the circumstances. I don't tell them they are wrong but just put it in a different perspective for them, unless they are wrong and stating something that was never said or done. If I do have to tell them they are wrong then I do give them my reason. Honesty is the best policy.
Yes. The result can vary from listening to you completely to telling you off.
If you're afraid to tell a customer they're wrong you might be in the wrong line of work.
Absolutely, but tactfully!!!
Debbie - I am very honest and will tell my clients the truth. If that means they may be wrong, then I will try and be tactful when explaining why.
I will provide information, data, and advice, but will not tell my clients what to do - that in the end is their decision.
I try to understand where they are coming from and where they might have received the "incorrect" information. Usually, I'll double check my facts, but I will typically let them know that they were misinformed. Unfortunately, many times the bad info is from a competitor, so my job is to make it sound like I am not dissing the other agent.
I tell my clients that they will get honesty from me…including my honest opinions. They may not like the message but that will not change what I will tell them.
I don't tell them they are wrong no. I do encourage them to consider all the options and angles.
Yes I do. I also point out why. It is up to them to do what they want with that information.
Yes, but you don't just come out and say "You're wrong, stupid", you have to be diplomatic about it. (I'm not trying to be policital)
Yes Debbie but I do not say they are wrong. I try to do it in a way to make they say they were wrong.
No. I do not tell them they are WRONG. We are rarely priveledged to know the influences in their lives that compel then to make such decisions. It simply may be a parent issue.
I do share with them the likely outcome and the residual consequences of that specific choice and the alternatives that are currently available.
I allow them the liberty to make a mistake and go immediately to work on Plan B to reduce the pain and divert the shame that is certain to follow.
IT is NOT the mistake that will cost you the relationship but the enduring shame.
I DO want a record of my guidance so will send an email and follow with a telephone call.
I don't tell them up front that they are wrong but I do tell them why their path is not going to serve their interests
I tell clients if I think they are making a mistake or have inaccurate information. If it is a matter of opinion I may voice my differing opinion but won't bother arguing.