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John Meussner, #MortgageMadeEasy Fair Oaks, CA 484-680-4852 (Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI)

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Rainmaker
3,988,063
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I submitted an offer yesterday and still hadn't heard any word back late today. I keep reaching out and have yet to hear a peep from the agent. Even a text would be acceptable to let me know he is working on it.

Mar 18, 2015 01:03 PM
Ambassador
1,083,242
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

I always wonder what expectations of others are VS my own.  I prefer same day, even better within a couple hours.  I get people are busy, but I like at least an acknowledgement.  Thanks for all the great answers.

Michael Jacobs I've been working on my own patience, it's a flaw of mine, too.

Mar 18, 2015 02:37 PM
Rainmaker
4,626,087
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hi John -- it depends. I'm not the most patient person(bad character trait for this business, I admit) but generally expect some type of response within a couple of hours and definitely by the end of the day.   An acknowledgment -- received your question, working on it, will have an answer tomorrow is acceptable in my opinion.  

Mar 18, 2015 02:05 PM
Rainmaker
2,443,260
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I would think within 4 hours, or half a day would be fine.  Unless I am at a showing and have a question or concern right then.

Mar 18, 2015 12:26 PM
Rainmaker
940,545
David Alan Baker | Laveen & South Phoenix Realtor
Keller Williams Realty Phoenix - Laveen, AZ
Your local Expert

I can understand folks get busy, but communication to me is HUGE. Generally within a couple of hours.

Mar 18, 2015 11:24 AM
Ambassador
6,517,198
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

My lender is very good, but he is not quick to return a call, I have learned to just stop by his office.

Dec 24, 2019 11:42 PM
Rainer
279,878
Dipti Thakkar
LAER Realty Partners - Andover, MA
On a team with Praful Thakkar

Within 24 hours.

Jul 30, 2018 11:09 PM
Rainmaker
4,800,182
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I prefer instant gratification.

Jun 21, 2018 05:49 AM
Rainmaker
3,072,430
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

2 business days max

Jul 24, 2017 06:31 AM
Rainmaker
949,358
Bruce Walter
Keller Williams Realty Lafayette/West Lafayette, Indiana - West Lafayette, IN

I would expect a competent professional would get back to me no later than the following morning.

Mar 22, 2015 04:07 AM
Rainmaker
1,672,996
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

John, I really like working with Agents that get back to me quickly and let me know when they've received my text, emails etc.  Of course I do the same in return.

Mar 19, 2015 03:42 AM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

 As you can see John, there are those with a good grasp on reality and those who are fully invested in instant gratification. These folks are work creators for others and accomplish little in addition to what others are able without the demanding.

What I expect is exactly what I deliver. Call my number and the expectation become crystal clear. 

I won't measure my satisfaction by the nano-seconds that have passed but in the assurance you will respond according to your communicated schedule. If you over deliver, that will not be measured against you.

Now, when the transaction has reached the closing process and title and underwrting issues become mission critical....you must be quick to call. If I hear from the client about an issue BEFORE I hear from you, you can consider this your last race with me.

Mar 18, 2015 10:52 PM
Rainmaker
826,095
Paul McFadden
Responsive Pest Control - Seattle, WA
Pest Control, Seattle, WA.

I think 24 hours is fine. Anything beyond that you have to wonder.

Mar 18, 2015 10:47 PM
Rainmaker
5,173,279
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Depending on the situation, I expect a call back within a couple of hours, but definitely the same day. Unless, of course, I've reached out in the evening, then next day is fine. If it's an email, I expect a response within an hour or two.

Mar 18, 2015 09:27 PM
Rainmaker
884,817
Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

Hello John.  If I have sent them something requested or related to the transaction I like a quick response of 'got it' or 'received' so I can move on.  If an answer is needed hopefully within 24 hours.

Mar 18, 2015 06:49 PM
Rainer
19,697
Jane Kalinowsky
Pantanella & Partners - Redondo Beach, CA
3rd Generation REALTOR® SRES®, CCS® (Luxury)

NOW! WITHIN MINUTES... At least text me with some sign of being present. I do it immediately and they all know that when they work with me. Unless, I am missing or dead, you will hear from me. 

Mar 18, 2015 06:09 PM
Rainmaker
4,320,722
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

John Meussner - for offer, its 24 hours, and for most business queries - within few hours. However, if some additional work is needed than at least acknowledgment from them when they will get back to us.

Mar 18, 2015 03:20 PM
Rainmaker
1,683,912
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

I like to give then 24 hours.

Mar 18, 2015 01:07 PM
Ambassador
3,760,157
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Well, I get back within an hour.  If I don't, I own someone lunch. 

Mar 18, 2015 01:02 PM
Rainmaker
443,220
Cindy Davis
SD Home Source Realty - San Diego, CA

I prefer the same day, but realistially 24 hours.

Mar 18, 2015 12:13 PM
Rainmaker
1,027,607
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I would like to hear back in an hour or two;  of course, I like immediately, LOL, but that's not always possible. And, it depends on the question.  On some things, the next day is fine.  

If I am in a closing with a buyer that lender worked with, I hope the lender knows to be accessible by phone or text while I am in closing, in case questions arise.  Of course, hopefully no questions arise during closing if we are all doing our jobs, but it can happen. 

Mar 18, 2015 11:22 AM