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I answered what we want. Here's what we don't want: personal opinions injected into the inspection; cosmetic items written up as if they were major repair items; inspectors who provide pricing for potential repairs.
Stevens Point, WI
Annette Lawrence , Pal...
Palm Harbor, FL
My biggest concern is inspectors who make a big deal out of easily handled and repaired issues and end up scaring the buyers away.
Stevens Point, WI
'Connection' with the home inspector.
Stand behind your inspection. You miss it, you fix it. That gets our loyalty and our attention.
Annelle, I can tell you what I don't like and that is to scare the buyer. Problems may be expected but they should be relayed to the buyer objectively and maybe by giving some possible solutions along with it,
Experienced, clear communicator, insured, great on-line reports turned around within 24 hours.
I look for an inspector that is knowledgeable and thorough, and able to put any issues in perspective for the buyer. Like Tabitha said, I had an inspector who scared my buyer over a minor issue and the deal almost fell apart. For myself, I like a home inspector that is quick respond to scheduling inspections and provides the home inspection report the same day.
The inspection is a deal breaker for the Buyers so I need an inspector who is friendly and knowledgeable. I had an inspector scare the crap out of a Buyer and they decided to not purchase the house based on the responses from the inspector. The inspector should stay some what neutral and provide the facts without their opinions on the property.
I like a home inspector who will treat the time as an educational session for the home buyers. They are much more comfortable when receiving tips and being advised what is normal maintenance and what should be of concern.
Biggest concern is inspectors who offer/inject OPINION!
Next issue is accurate prioritizing of findings. EVERY FINDING SHOULD NOT BE IN CAPS! (OR even worse...RED LETTERS!)
Be fast and be on time. That means save the war stories to share with your family at the dinner table..
Someone who will not tank the deal.
I have the one who I trust!
Sometimes, the clients pick them. Not worried much as a listing agent, though.