Special offer
Mike Tizzano, Protect Your Transaction Certified Lender (Amerifirst Financial, Inc Equal Housing Oppurtinity Lender AZ BK0013635 NMLS 145368 LO:1015837)

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Rainer
130,063
Mitch Tempo
Keller Williams Realty Maui - Kihei, HI
Mitch Tempo

My biggest gripe about calling agents is the fact that they either, don't answer calls or don't return them.  If they don't answer MY call or voicemail within a reasonable period of time.  I'll look for someone else, as I don't want my clients to have to wait days for reply backs.  

Dec 31, 2014 04:09 AM
Rainmaker
1,432,649
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

What gets me repeat business and referals is personal intergrity.  People come back to me because they trust me and the like me.  I am not particularly flashy or high pressure sales.

Jan 05, 2015 01:26 AM
Rainmaker
236,403
Liane Thomas, Top Listing Agent
Professional Realty Services® - Corona, CA
Bringing you Home!

Similar answer to both.

Regarding making an offer stand out: Call the listing agent to pitch your offer before you send it over.

Regarding Referrals Partners: A partner who answers the phone, returns calls, and keeps me updated on the transaction.

Bottom line is we rely too much on email, text and not enough on face to face or at least voice to voice.

 

Jan 05, 2015 12:41 AM
Rainmaker
1,771,867
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

I really agree with Roy Kelley to read Joe Petrowsky blogs, they will really inspire you. All I can say is be better than the best. I always tell my clients call, email, or test me day or night, I am here for you. You have to offer extra value to be a stand out Realtor.

Dec 31, 2014 01:38 AM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I want my referral partners to be dependable, reachable and be able to do the job.  And, to always keep me in the loop, good news or bad.

I do the same for them and my clients.

Dec 30, 2014 01:28 AM
Rainer
44,878
Linda DeVlieg
Keller Williams Realty - Albuquerque, NM
Albuquerque Real Estate

I'll answer the second question - when I'm looking for a referral partner I first go to the internet - and I google that location - the first broker/agent website that comes up, I look at.  If it feels good, I then contact that broker/agent.  If I don't hear something back within a short period of time, I go to the next.

If the outgoing referral was a good experience I keep them in my database under that city's name; I might also refer them to be a member of one of my professional groups.

Jan 04, 2015 10:55 PM
Rainmaker
1,422,313
Jeff Masich-Scottsdale AZ Associate Broker,MBA,GRI
HomeSmart Real Estate - Scottsdale, AZ
Arizona Homes and Land Group/ Buy or Sell

REFERRAL FEEDBACK: Offer consistent feedback to the referring agent every two weeks. So many times agents fear that they make a referral and then have to wonder if the agent that receives the referral is actively working with the referred client. 

Jan 02, 2015 09:08 AM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I offer expertise and knowledge and being connected in the real estate world. This really does make a difference.

Jan 01, 2015 10:57 AM
Ambassador
2,436,099
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Referral partners have to treat my clients the way I do -- quickly, courteously, completely and with the client's best interests in mind. 

Dec 31, 2014 05:30 AM
Rainmaker
613,494
Eve Alexander
Buyers Broker of Florida - Tampa, FL
Exclusively Representing ONLY Tampa Home Buyers

They need to be at the top of ladder for their knowledge and willingness to work all hours.  The "average" need not apply.

Eve

Dec 31, 2014 12:57 AM
Rainer
126,764
Mike Tizzano
Amerifirst Financial, Inc Equal Housing Oppurtinity Lender AZ BK0013635 NMLS 145368 LO:1015837 - Mesa, AZ
Protect Your Transaction Certified Lender

But you "answered" so 5 points for me.

Dec 30, 2014 07:17 AM
Rainmaker
1,562,386
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Questions should be asked one at a time, IMHO.  These two don't even pair well together.

Dec 30, 2014 06:39 AM
Rainmaker
7,836,164
Roy Kelley
Retired - Gaithersburg, MD

Experience and the ability to make things happen is a good way to stand out with clients and referral partners. Follow the blogs of Joe Petrowsky who is a master at developing referral business.

Dec 30, 2014 04:18 AM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Referrals should be a two-way street!

Feb 11, 2018 09:20 PM
Rainer
557,375
Kimo Jarrett
Cyber Properties - Huntington Beach, CA
Pro Lifestyle Solutions

My best quality is I'm an excellent listener. I immediately identify a challenge and time line for a solution then determine if they meet my client profile, terms and conditions. Once a client, after careful analysis, we explore prudent yet the most suitable solutions based upon their goals and objectives. 

Jan 05, 2015 03:42 PM
Rainmaker
1,577,943
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

I think the best quality I offer is that I'm a calm thinker, not slow, but calm. I've always found that by staying unfazed, I can see solutions that might not be seen by others. Then I can calmly convey these ideas and work toward solutions. 

Jan 05, 2015 07:43 AM
Rainer
105,987
Chris Mamone
Keller Mortgage - Tacoma, WA
Senior Loan Officer

Sharing your stories of success and the connections you make with others is what makes the difference and sets you apart!

Everyone promises to be the best in their industry. I got some valuable advice from a client in insurance once that I'll translate to the service industry:

"The only way to find out if you are getting the service you need is to try it."

In order to stand out from the competition, stop marketing yourself like everybody else. I work in the mortgage industry and everyone posts all over the internet about rates and loan types, and mortgage programs, which is fine to an extent, however what that says is I do the same thing the other 1 million loan officers do in the country. This begs the question why are you any different?

I recently had a realtor I work with tell me show them your human! show them you have a life outside of work. show them what you do and why you do it. show them you care. We all say we care about relationships, but posting about loan types, rates, and programs, says you dont. Sharing your stories of success and the connections you make with others is what makes the difference and sets you apart!

Hope this helps!

Jan 05, 2015 06:08 AM
Rainmaker
650,016
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

Two separate questions here, I will answer the second one.  When I refer business to an agent, I expect an update on the transaction progress every so often. If I have to ask twice for an update--then I don't want to refer business to them. 

Jan 05, 2015 05:30 AM
Rainer
19,589
Joe Erazo
Keller Williams Realty - Palmdale, CA
"I'll Make It Easy For You"

Contact your clients frequently at least to say hello!! Let them know you are in the business.

Jan 05, 2015 04:30 AM
Rainer
140,615
Keith Whited
RE/MAX Gateway - Alexandria, VA

Referral partner selection - - Looke to RE/MAX forst if available in the area (which except for some rural areas they always are) years in the business, volume, must have website, quick response to email or returned phone call.

Jan 05, 2015 03:30 AM
Rainer
140,615
Keith Whited
RE/MAX Gateway - Alexandria, VA

38 years of experience and intimate knowledge of my chosen farm area

Jan 05, 2015 03:25 AM
Ambassador
734,952
John DL Arendsen
CREST "BACKYARD' HOMES, ON THE LEVEL General & Manufactured Home Contractor, TAG Real Estate Sales & Investments - Leucadia, CA
Crest Backyard Homes "ADU" dealer & RE Developer

Fortunately we really don't have much compeittion in our niche. 

Jan 05, 2015 02:28 AM
Rainmaker
472,707
M.C. Dwyer
Melody Russell Team at eXp Realty of California, Inc. - Felton, CA
MC Dwyer-Santa Cruz Mountains Property Specialist

I DO see the connection between your two questions.   I DO look for a referral agent who has the same qualities that I strive for - consistent, open communications and a high level of local expertise, laid on a foundation of persistence for and loyalty to the client.

Jan 05, 2015 01:46 AM
Rainmaker
90,543
Debra Peters
Referral Realty - Manorville, NY
NY Real Estate Salesperson

Having open communication with clients and being able to deliver news, good or bad.  Also, providing them with as much current information as possible that addresses their Real Estate needs.  Referral partners should be able to do the same.  Communication is KEY!

Jan 01, 2015 08:54 PM
Rainmaker
1,283,504
Edward & Celia Maddox
The Celtic Connection Realty - Queen Creek, AZ
EXPERIENCE & INTEGRITY - WE TAKE THE HIGH ROAD

Time and professsionalism are keys.  You must respond quickly or the client will go elsewhere.

Jan 01, 2015 05:19 AM
Rainer
126,764
Mike Tizzano
Amerifirst Financial, Inc Equal Housing Oppurtinity Lender AZ BK0013635 NMLS 145368 LO:1015837 - Mesa, AZ
Protect Your Transaction Certified Lender

Thanks to everyone that has responded with an answer that adds value to the thread. Happy New Year

Dec 31, 2014 05:47 AM
Rainer
80,193
RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

for referral partners i want to see them developing themselves - designations/certifications - and giving me the right answers to my questions

Dec 30, 2014 02:13 PM
Rainer
80,193
RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

use of technology and understanding the behavior behind the questions (im a licensed counselor too)

Dec 30, 2014 02:10 PM
Rainmaker
2,241,053
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Just be more thorough and deliver the information, the service. All the time. Think customer, make believe it is you in the audience wild blue yonder. Work hard, be the little red hen. Simple.

Dec 30, 2014 06:19 AM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Q1. Solutions

Q2. Benefits

I've given up on expecting a 'referral partner' to have valid solutions.

Dec 30, 2014 02:04 AM
Ambassador
6,393,609
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

A very successful track record, marketing, negotiating deals and so much more working for them.

Sep 01, 2019 09:59 PM
Rainer
279,878
Dipti Thakkar
LAER Realty Partners - Andover, MA
On a team with Praful Thakkar

Good answers here.

May 12, 2018 10:55 PM
Rainmaker
630,251
Ajay Pandya
e-Merge Real Estate Unlimited - Columbus, OH
Realtor Ajay Pandya

Great answers here....

Jan 03, 2018 11:17 PM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

A great track record - 100% of listings taken since June 2011 have sold and closed.

Apr 23, 2017 04:34 AM
Rainmaker
1,844,301
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Since you're a newbie you possibly don't understand 'blogging form' that somene was trying to afford you.

Exerience

Solutions

Jan 04, 2015 10:47 PM
Rainer
126,764
Mike Tizzano
Amerifirst Financial, Inc Equal Housing Oppurtinity Lender AZ BK0013635 NMLS 145368 LO:1015837 - Mesa, AZ
Protect Your Transaction Certified Lender

 Thanks for the response Eve and others that have added value to the conversation. I like that lube, "the average need not apply." It's hard for me too imagine how anyone wakes up hoping to be average or just get through the day..I'm just not wired that way.

Dec 31, 2014 01:12 AM
Rainer
126,764
Mike Tizzano
Amerifirst Financial, Inc Equal Housing Oppurtinity Lender AZ BK0013635 NMLS 145368 LO:1015837 - Mesa, AZ
Protect Your Transaction Certified Lender

Shorter***

Dec 30, 2014 11:15 AM
Rainer
126,764
Mike Tizzano
Amerifirst Financial, Inc Equal Housing Oppurtinity Lender AZ BK0013635 NMLS 145368 LO:1015837 - Mesa, AZ
Protect Your Transaction Certified Lender

The point is if you don't like somebody's question then don't bother answering. I don't care about points but the people that run this site felt the question(s) were worth featuring. Her comment was unnecessary. That was a shorterer reply than this one. Good day.

Dec 30, 2014 11:14 AM
Rainmaker
2,362,977
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Mike Tizzano - Shame on you for your answer to Carla Muss-Jacobs! Sorry that my dis to you will give you points - 

Dec 30, 2014 10:59 AM