When you’re 14 years old, getting up at 6:00 a.m. every day – rain or shine, snow or sleet – isn’t always the easiest thing to do. But as a paperboy, getting those papers to the customers on my route was so important to me that I did it anyway, every day of the week and I always delivered on time.
That strong work ethic, with its commitment to customer service, detail, courtesy and reliability, has guided my professional life from my first job as a paperboy, to my customer service position in a retail flower company, 10 years as firefighter and through more than two decades in the lending industry. Though the job titles may vary, the underlying dedication remains the same: I provide the best possible customer service to my clients, no matter what.
To me, customer service boils down to one simple rule: To always treat others the way I want to be treated. So, if you’re my client, expect to be treated with respect and courtesy. Above all else, I am a professional... and I will use my years of knowledge and experience to find the best loan program for your needs. After all, your home represents one of -- if not the -- largest purchases you’ll ever make and such a significant investment of your resources, finances and time is not something you want to mess around with. My no-nonsense approach means that I will use all the knowledge and resources at my disposal to get your deal done in a timely, smooth and stress free manner and communicate with you during the entire process.
I’m up-front, to the point, and I’ll tell you what you need to know. There’s a reason why I’m known as the Nordstrom’s of the mortgage industry! My professional work ethic stems in large part from my background and upbringing; as a child born into a military family – I have family members in almost all branches of the armed services, including the Air Force, Navy and Marines -- I learned the value of commitment, service and dedication at a young age. Today, I love working with veterans and their families. It’s extremely rewarding to me to help members of our military purchase the perfect home for their needs.
I pride myself on providing the best possible customer service to all of my clients, whether they’re new homebuyers or seasoned investors. My current and previous customers will tell you that I am courteous, knowledgeable and a great communicator.
When it comes down to it, the jobs I’ve held throughout my life – from a paperboy, a firefighter and a licensed mortgage professional – may seem different on the surface, but they all boil down to commitment to customer service. I welcome the opportunity to assistance you in exploring the best loan for you. Contact me directly at 623-850-1210 to discuss financing options.
Start your home search here with information about the 3% Down Conventional Purchase Program
I have been part of the lending industry since 1988 working with homebuyers and existing homeowners in placing them in the right home loan program. I work well with Realtors as a trusted reliable lending partner that will return phones, emails and not run away from obstacles. We welcome the opportunity to assist in a long lasting business relationship.
My current awards are...
My skills are... Having the very best customer service for all parties involved on an escrow for a purchase or refinance transaction. My goal is to make the loan process as smooth and stress-free from beginning to end. When looking for the best home loan lender, you found that person right here. I have dedicated many years to the lending industry and came to learn that communication and customer service are the key components in any business, with these two valued add services everything else should fall in line.
|YouTube Video Testimonial|
|Thought it would never happen|
|I thought we would never close on our 5th home before I spoke to Nathan and Vanessa, we made an offer on a home that needed us to get qualified with the seller's lender and they were unable to get us approved and to make a long story short we closed with Nathan Rufty, I am glad my Realtor turned us onto him and his team. Thank you V. Rodriguez|
Direct Lender of home loans on FHA, VA, USDA, 1st Time Home Buyer programs, No Money Down Purchase and Conventional Purchase and Refinance lending programs in the states of Arizona and California.