The MetroWest Homes Story The MetroWest Homes Advantage We are an independent real estate office designed around the needs of our clients. We are not a big corporation; we do not need to sacrifice quality service or the best interests of our clients in order to adhere to corporate policies or sales quotas. We will never treat you like a number; we will never treat your home like "inventory." The attention and service you receive from all of our agents will be personally tailored and professionally orchestrated to suit your goals.   The owner of our company, Mal Duane, has been in real estate since 1986. Mal is a full-time practicing Realtor® who leads the firm with a truly hands-on, feet-in approach. She is an award winning Realtor® constantly striving to implement the newest in technology and marketing methods by consistently attending educational programming and high tech instruction. This is not the case in many offices, where office managers, often "former" agents, direct their staff from a desk that may or may not be located on the premises.   We work as a team. The team includes you and every person in our office. Our tools are your tools, our information is your information, your goals are our goals.   We have pioneered the sensible replacement of the "office secretary" with an administration-savvy Client Services Director. Prospects for your home will never be told, "I'm sorry, I'm unable to answer your questions about the ad you called on," or " I'm sorry, there are no agents available at the moment to assist you." All inquiries about your home are immediately forwarded to your listing agent.   Our agents have been hand-picked. Chances are, the "#1 Agent in Town" doesn't have the time or incentive to insure that you are nothing short of thrilled with the service they provide. Our agents are solid, experienced, highly regarded, dedicated full-time professionals. We are proud of our associates' talent and the cumulative experience and devotion from which you will benefit.   We understand that everyone these days has a challenging work and personal schedule. Buyers are house hunting 24 hours a day, 7 days a week on the information superhighway. We deliberately attract those buyers to our firm by offering them the service they crave - 24 hour access to quality and up-to-date listing information, mortgage information, virtual tours, related services and agents who are eager to assist them. On any given day, we have nearly 300 registered buyers waiting to hear about that fabulous home we just listed . . . we want it to be your home!   Our growth is the result of practicing real estate the way it should be. Our "numbers" are the demonstration of our client's appreciation of our unique style.