Buying Your First Home Finding the right first home starts with a price range and a short list of desirable neighborhoods. But there are many other factors you'll need to consider before investing in what may be your biggest asset. Before You Start: Grab your current household budget so you can
...
12/13/2010
In This Issue: December 2010 •· Impending Increases and Tax Breaks - What Real Estate Investors Need to Know •· First American Title Announces AgentFirstTM Real Estate Mobile Application for AndroidTM and BlackBerry® Smartphones •· Attend a Complimentary Webinar •·
...
12/09/2010
A home is one of the most expensive purchases most of us will ever make during our lifetime. Whether you decide to rent or buy, either choice comes with its own rewards and risks. Homeownership offers many advantages over renting including: Advantages of Buying versus Renting BuyingRenting Tax wr
...
12/09/2010
Presentations That Move Right to the Sale! Lead to Your Recommendation Next, bring your buyer deeper into the presentation by using a setup or framing question to bridge from the customer's world to what you are selling or recommending. You: "Given this scenario, how can we help?" or "So, t
...
12/08/2010
Leave a compelling voice mail message to get a call back "I've made the calls. But the prospects just don't call me back," the salesperson said. "Well, what do you say when you leave a message?" I inquired. "I say my name, my company and ask them to call me back." "Anything else?" I asked. "No
...
12/07/2010
Always Make Your Customers Feel Important - Tips For Great Customer Service Make your customers feel important and appreciated. Treat them as individuals. Always use their name and find ways to compliment them, but be sincere. People value sincerity. It creates good feeling and trust. Think
...
12/06/2010
Presentations That Move Right to the Sale If you've ever seen figure skating, you know what a pleasure it is to follow the skaters on the ice because they move so gracefully from one step into the next, seemingly without effort. They don't move in a jerky, disjointed fashion; if they did, you w
...
12/06/2010
1.Be a good listener. Take the time to identify customer needs by asking questions and concentrating on what the customer is really saying. Listen to their words, tone of voice, body language, and most importantly, how they feel. Beware of making assumptions-thinking you intuitively know what
...
12/03/2010
Strategies to Deal with an Unsatisfied Customer Customer service is the backbone to every business, right? So why do the majority of retail people lack customer service skills? I believe the root of the problem lies in the fact that many organizations do not teach their employees how to deal wi
...
11/30/2010
The Ten Commandments of Great Customer Service - Part 1 Know who is boss! •1.) Know who is boss. You are in business to service our customers needs, and you can only do that if you know what it is our customers want. When you truly listen to our customers, they let you know that they want
...
11/30/2010
