Judith Abbott's (judithabbott) Blog

The easy part of Customer Service is talking about it.  It is harder to remember to keep that smile in your voice at all times.  Today has been a Customer Service Themed day.  One of the things that happened today was that I got to cancel two services that were those automatic deductions from my ...

Warning:  I don't know what I am talking about here.  I am simply repeating what I am being told.  I don't have any reason to disbelieve what I am being told, I just haven't seen the ordinances in print to confirm my understanding.  Perhaps someone who ACTUALLY knows about this stuff will weigh i...