Jay Papasan's KellerINK Blog

You’re on the plane heading home for some family and turkey time. A man sits next to you and comments on the novel you just cracked this morning. This leads to friendly conversation where you find out he was recently hired as the new CEO of the largest global corporation headquartered in your ci...

  Did you know that the President of the United States has approximately 50 direct reports at any given time? Between a personal team, the Executive Office, the White House staff, Cabinet members and a handful of people who have Cabinet-level status, our Chief Executive has more than a full-time...

With enrollment in entrepreneurship-based education on the rise, you’d think small business would be booming. But according to a recent article in the Harvard Business Journal, only 400,000 Americans started their own business last year. Why surprising? There were more than 600,000 students focu...

Gary Keller says being focused and prepared prior to an industry event allows you to get the most out of it. In any industry, conferences serve as vital opportunities to network and get educated. But, on the heels of a recent convention, to debut HOLD, we realized that three days soaking up the ...

Eighty-one percent of people Google each other before a blind date, and 74 percent research items online—often remotely—before buying a product. So, how can you make sure when potential clients search for you or your brand that the right person will show up? Have no fear! Jay Papasan, Co-Author ...

For many, networking is just another part of business trips. But for us, if you’re taking time away from your family and the office, you should be committed to getting the most out of every industry event you attend. And who better to learn networking dedication from than Scott Ginsberg—better k...

“The customer is always right.” This pulls some weight in our camp when it comes to customer service, but in reality customers shouldn’t dictate our business operations. They know what they want, but unlike many of the entrepreneurs that serve them, they often don’t understand what’s possible. He...

As many as 75% of all businesses are sole proprietorships - just the entrepreneur and her vision taking on the world. Some pursue small business ownership because big businesses aren’t hiring; others were born to be their own boss. Either way, it seems like self-staters are enjoying a kind of he...

Two of our team members were recently faced with sneaking in a move between work, two book deadlines, end of summer vacations, camp, school and the day-to-day happenings of what we call life. So to help ourselves and you, we conducted an impromptu social media survey of our virtual network, aski...

The days of the Mad Men-like secretary are gone. Miss Money Penny is no more. Administrative help is no longer about taking dictation, fetching coffee or stocking up on clean ties. Rather, if you want a successful hire, you must find someone with the aptitude and determination to maximize your bu...