Janell Kittleson's Blog

Recently I was assisting one of our customers reset his password in our property management software and when I asked him to pick a new password that follows our security protocol, he said "but I want to use the same password I use on all my accounts!"  Wow!  With the most recent hacking of Evern...

How many times did you see this image today???  And how many of you read the Bloomsberg report?  I spent 15 minutes trying to find the actual content online as I was genuinely curious about the article, and I just keep finding editorials on how horrible the image was.  When did anyone ever think ...

Over the last few years working in property management software, I haven’t had the joy of getting called in the middle of the night with an “emergency” situation (which, 9 out of 10 times were never emergencies.) Although, I do get a chuckle when I get to hear my customers tell me their war-stori...

I came across this great story on an architect in Hong Kong who has taken less than 400 s.f. of apartment space and transformed it into 24 different rooms.  Huh?  That's what I thought!  This innovative designer has taken Asia's minimalist philosophy of compact multi-family living and turned it i...

Yesterday I received a call from a potential customer who was working on a new business concept for his area, which he likened to a Renter Resume.  He was very excited to find our Tenant Screening product options and learned he could be up and running with a myriad of background reporting options...

I must preface this with I love my mother.  She is an amazing woman I am forever grateful for.  And I realize she should not be exempt from the latitudes I offers others of "you never know what it's like until you've walked in their shoes..."  That being said, I have to share the latest that my d...

This morning I was greeted by the rudest email from someone I have never corresponded with.  In his colorful rant, he explained why he would never use our company... because on our property management software website, we ask new customers if they are associated with a company. That made him furi...

Sunny Southern Oregon has met its nemesis today … the endless, pounding rain.  Flood warnings abound as the creek and river levels rise, trees are toppling over, mud-mud-mud everywhere.  It’s this time each year that I shake my head over what we missed when we bought our property 4 years ago... t...

Before you are swept up into the Christmas tide, be sure to address any gardening and landscape issues around your property that may have been forgotten.  Make a checklist this year of all your tasks and save this list and any notes for next year’s preparation.  An ounce of prevention is worth a ...

 When does a painful event become history verses what you’re drowning in?  If you’re the 5 o’clock news, yesterday is history.  Unless, of course, you’re talking about the housing/mortgage crisis.  That went on for a couple days.. or years...and maybe a decade by the time our wounds are healed en...